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Accounts

Bank how and when you choose to, with the low fees or extra benefits you want.

Credit cards

Shop online or instore and earn rewards for it, with up to 55 days interest-free credit.

Digital banking

Enjoy anytime-anywhere banking from your computer, cellphone or tablet.

Switch to Nedbank

See the quick and paperless way to switch your salary or debit orders.

Fraud awareness

Protect yourself against the latest schemes and scams.

Forex

Buy foreign banknotes, transfer funds or shop globally with a travel card.

Rewards

Manage your money like a pro and get rewarded. Epic deals, discounts and more.
Back
Save & Invest

Accounts

Great interest rates, with great flexibility and access to your money when you need it.

Investment services

Access the best in local and international wealth management solutions.

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Everything you need to trade online, or with the help of an experienced broker.
Back
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Personalised interest rates for affordable loans from R2,000 to R300,000.

Home loans

Loan up to 100% of the property value or up to 105% if you are a first-time home buyer.

Student loans

Unlock your potential with a full- or part-time student loan from Nedbank.

Overdrafts

Add an overdraft to your account for instant access to credit when you need it.

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Planning on buying a car? Easily apply for MFC vehicle finance in 5 steps.

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Secure affordable renewable energy while helping South Africa shift to green energy.
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Choose a plan for yourself, family or build your own cover to suit your needs.

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Credit Life

Cover your bond, credit card, overdraft, loan and car repayments.

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Is your business covered?

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Choose a plan for yourself, family or build your own cover to suit your needs.
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FAQ

find clear

Send money and cardless withdrawals are digital solutions that enables Nedbank clients to send money to someone’s cellphone number, regardless of whether that person has a Nedbank account. Recipients will receive a 10-digit voucher number and a four-digit PIN via their cellphone so they can withdraw the money at any Nedbank ATM or participating retail store. 

No. The recipient must have an active South African cellphone number.

Yes, it’s the same, but Send money is easier to use with additional features, like cancelling a voucher, viewing your recent payments, resending voucher SMSs and sharing the transaction details with your recipients.

Yes. You can send money from an active Nedbank transactional (current, savings or credit card) account or MobiMoney Account only.

You do not need to register, but you need access to a Nedbank digital banking platform or a MobiMoney Account.

The fees are different depending on the account from which you send the money. For information on the pricing please visit our pricing guide. 

You can call the Nedbank Contact Centre on 0800 555 111. 

The default limit is R2,500, but you can send up to R5,000 a day. You can increase your limit to R5 000 via the Nedbank Money app or Online Banking or visit any Nedbank branch.

A limit of R4,000 applies to MobiMoney accountholders who have not yet completed 

the Financial Intelligence Centre Act (FICA) process.

Dial *120*002# from your cellphone, select Help, then select Get cash voucher and follow the prompts to retrieve the details.

Yes, a voucher is valid for 30 days only. The money will be returned to the sender if the voucher has expired.

Yes, you can send money multiple times, as long as it is within the R5,000 daily limit.

If the voucher has not been used, you can call us on 0800 555 111. We will help you to cancel the voucher and arrange a refund. It may take 24 to 48 hours to show in your account.

If you have used Send money via the Money app, you can cancel the transaction by doing the following:

1. Select Send money.

2. Select the transaction you want to cancel from your recent Send money payments.

3. Check the status, which should be Unredeemed. (You can cancel the transaction only if the voucher has not been redeemed yet.)

4. Select Cancel Send money.

The money will be refunded into your account automatically. 

Remember, we are not liable if you pay money to the wrong cellphone number or if the amount is wrong.

You can withdraw the money at any Nedbank ATM or at one of these retail stores:

  • Checkers
  • Checkers Hyper 
  • Shoprite
  • Usave
  • House & Home 
  • OK Foods 
  • OK Furniture 
  • Pick n Pay 
  • Boxer
  • OTT outlets
  • Kazang outlets

1. Go to a till and ask to make a Nedbank cardless withdrawal.

2. Give them the voucher number and enter the PIN sent to you via SMS. 

There is no limit on the amount of the withdrawals per day, but you must withdraw the full amount for every voucher.

You can withdraw up to R5,000 at most of our ATMs. 

Yes, fees apply. Please refer to our latest pricing schedule for the updated fees. 

You will receive an SMS with the voucher number and PIN. 

The below transaction statuses are only available if you use Send money via Money app

  • Unredeemed – the recipient has not redeemed the voucher yet.

  • Redeemed – the recipient has withdrawn the money. 

  • Cancelled – the sender has cancelled the transaction.  

You can share the information of the transaction with the recipient. The information includes the following:

  • The amount.

  • The cellphone number to which the money was sent.

  • The expiry date of the voucher.

  • The retail stores where the voucher can be redeemed. 

The details can be shared using any of the options available on your device, for example WhatsApp, SMS and Messenger.

Yes, you can resend the voucher PIN code from the Money app by doing the following:  

 

  • Tap Pay on the overview screen.
  • Select Send money. You will then see a list of your recent transactions.
  • Select the relevant transaction. 
  • Tap Resend details. 

The recipient will then receive another SMS containing their voucher PIN.

You'll also have the option to resend and share the voucher details (for more information) to a WhatsApp number, SMS or other application. 

The history of your Send money transactions will be available in Your recent Send money payments list. You can tap View and Pay again from the list of Send money transactions.

The terms and conditions are available at nedbank.co.za/termsandconditions.

You can withdraw the money immediately at a Nedbank ATM or participating retailer once you have received the SMS notification.