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Bank

Accounts

Bank your way with low fees and extra benefits.

Credit cards

Enjoy 55 days’ interest free credit and other benefits.

Digital banking

Bank on any device, from anywhere at anytime.

Switch to Nedbank

Move your salary and debit orders over easily.

Fraud awareness

Protect yourself against the latest schemes and scams.

Forex

For all your travel, international payments, and foreign currency investment needs.

Greenbacks

More rewards at every level as you spend and invest.
Back
Save & Invest

Accounts

Great interest rates and easy access to your money.

Investment services

Local and international wealth management solutions.

Share trading

All-in-one online trading or broker assistance.
Back
Borrow

Personal loans

Affordable loans and interest rates from R2k to R300k.

Home loans

Buy or build your home with up to 109% financing to cover bond and transfer costs.

Student loans

Nedbank offers full or part-time loans to students.

Overdrafts

Instant access to credit when you need it.

Vehicle finance

Easily apply for MFC vehicle finance in 5 steps.

Solar finance

Secure an affordable energy solution when in need.

Debt assistance

Debt management support when you need it the most.
Back
Insure

Life cover

Secure your family’s future with up to R2million.

Funeral cover

Cover for you and your family in the event of death.

Short term insurance

Car, building, house contents, valuables and more.

Credit Life

Bond, credit card, overdraft, loan and car repayments.

Travel insurance

Global travel insurance with 24-hr emergency assist.

Business cover

We have cover for small, medium or large businesses.

Secure investments

Guaranteed income and growth plans for future income.
Back
Plan

Financial planning

Achieve your financial goals with expert planning.

Estate, wills & trust services

We’ll help manage your assets, debts and estate planning.

Nedbank Private Wealth

Banking experience with customised solutions and rates.

Speak to a financial adviser

Our experts are ready to assist when you need them.
Back
Learn

Blog

Let our experts guide you on any financial matter.
Back
Contact us

Talk to us

We’re here to answer questions and resolve queries.

Find us

Find your nearest branch, ATM and currency exchange.
Back
  • Digital banking
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  • Consolidate all your debts into a simple loan | Nedbank
  • Short-term payment relief | Nedbank
  • Take charge and restructure your finances | Nedbank
  • Assisted-sales solutions for homes and vehicles | Nedbank
  • Flexible payment plans for loans and credit | Nedbank
  • Understanding how repo rate works | Nedbank
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  • Legal expenses | Nedbank Insurance
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  • Ensure your estate is managed by an executor | Nedbank
  • Trust services
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  • Leave the admin of your estate to us, and not to your loved ones | Nedbank
  • Nedbank Private Wealth
  • Speak to a financial adviser
  • A financial adviser can help you plan your future
  • Talk to us
  • Find us

FAQ

find clear

Send money and cardless withdrawals are digital solutions that enables Nedbank clients to send money to someone’s cellphone number, regardless of whether that person has a Nedbank account. Recipients will receive a 10-digit voucher number and a four-digit PIN via their cellphone so they can withdraw the money at any Nedbank ATM or participating retail store. 

No. The recipient must have an active South African cellphone number.

Yes, it’s the same, but Send money is easier to use with additional features, like cancelling a voucher, viewing your recent payments, resending voucher SMSs and sharing the transaction details with your recipients.

Yes. You can send money from an active Nedbank transactional (current, savings or credit card) account or MobiMoney Account only.

You do not need to register, but you need access to a Nedbank digital banking platform or a MobiMoney Account.

The fees are different depending on the account from which you send the money. For information on the pricing please visit our pricing guide. 

You can call the Nedbank Contact Centre on 0800 555 111. 

The default limit is R2,500, but you can send up to R5,000 a day. You can increase your limit to R5 000 via the Nedbank Money app or Online Banking or visit any Nedbank branch.

A limit of R4,000 applies to MobiMoney accountholders who have not yet completed 

the Financial Intelligence Centre Act (FICA) process.

Dial *120*002# from your cellphone, select Help, then select Get cash voucher and follow the prompts to retrieve the details.

Yes, a voucher is valid for 30 days only. The money will be returned to the sender if the voucher has expired.

Yes, you can send money multiple times, as long as it is within the R5,000 daily limit.

If the voucher has not been used, you can call us on 0800 555 111. We will help you to cancel the voucher and arrange a refund. It may take 24 to 48 hours to show in your account.

If you have used Send money via the Money app, you can cancel the transaction by doing the following:

1. Select Send money.

2. Select the transaction you want to cancel from your recent Send money payments.

3. Check the status, which should be Unredeemed. (You can cancel the transaction only if the voucher has not been redeemed yet.)

4. Select Cancel Send money.

The money will be refunded into your account automatically. 

Remember, we are not liable if you pay money to the wrong cellphone number or if the amount is wrong.

You can withdraw the money at any Nedbank ATM or at one of these retail stores:

  • Checkers
  • Checkers Hyper 
  • Shoprite
  • Usave
  • House & Home 
  • OK Foods 
  • OK Furniture 
  • Pick n Pay 
  • Boxer
  • OTT outlets
  • Kazang outlets

1. Go to a till and ask to make a Nedbank cardless withdrawal.

2. Give them the voucher number and enter the PIN sent to you via SMS. 

There is no limit on the amount of the withdrawals per day, but you must withdraw the full amount for every voucher.

You can withdraw up to R5,000 at most of our ATMs. 

Yes, fees apply. Please refer to our latest pricing schedule for the updated fees. 

You will receive an SMS with the voucher number and PIN. 

The below transaction statuses are only available if you use Send money via Money app

  • Unredeemed – the recipient has not redeemed the voucher yet.

  • Redeemed – the recipient has withdrawn the money. 

  • Cancelled – the sender has cancelled the transaction.  

You can share the information of the transaction with the recipient. The information includes the following:

  • The amount.

  • The cellphone number to which the money was sent.

  • The expiry date of the voucher.

  • The retail stores where the voucher can be redeemed. 

The details can be shared using any of the options available on your device, for example WhatsApp, SMS and Messenger.

Yes, you can resend the voucher PIN code from the Money app by doing the following:  

 

  • Tap Pay on the overview screen.
  • Select Send money. You will then see a list of your recent transactions.
  • Select the relevant transaction. 
  • Tap Resend details. 

The recipient will then receive another SMS containing their voucher PIN.

You'll also have the option to resend and share the voucher details (for more information) to a WhatsApp number, SMS or other application. 

The history of your Send money transactions will be available in Your recent Send money payments list. You can tap View and Pay again from the list of Send money transactions.

The terms and conditions are available at nedbank.co.za/termsandconditions.

You can withdraw the money immediately at a Nedbank ATM or participating retailer once you have received the SMS notification.