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Getting started

How to create a Nedbank ID How to activate your card How to switch your salary How to switch your debit orders How to activate tap and go payments How to authorise DebiCheck on your account

Communicate

How to allow notifications from your account How to verify a WhatsApp message from Nedbank How to opt in or out of direct marketing How to opt-in or out of ‘For you’ offers or value-adds

Manage

How to check your balance How to get your proof of payment How to freeze your card How to change scheduled payments How to search transactions How to update your personal information How to prepare for international travel How to enrol your device as a trusted device

Transact

How to make a payment How to set up an automatic payment order How to approve/reject a transaction How to send money to a cellphone How to make a cardless deposit at a retailer How to transfer money between accounts

Other useful information

When is a bank account considered to be dormant?

What to do if you suspect you've been a victim of fraud

When to ask for debt assistance from Nedbank

Difference between direct marketing and service messages

Understanding how we keep your money safe

Termination of agreements and closure of accounts

Claiming your credit balance from a closed account

Learn more about managing your money

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The 2-pot retirement system: Top FAQs

Here’s a quick reference guide to the 2-pot retirement system.

By Staff writer

Published 10 Mar 2025 in nedbank:blog/planning

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2 mins
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The 2-pot retirement system: Top FAQs

Here’s a quick reference guide to the 2-pot retirement system.

Staff writer

Published 10 Mar 2025

Read
2 mins

Making better money choices saves on bank fees

Surviving rising prices gets easier when you cut out unnecessary banking costs.

By Staff writer

Published 15 Jan 2025 in nedbank:blog/banking

Read
3 mins
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Making better money choices saves on bank fees

Surviving rising prices gets easier when you cut out unnecessary banking costs.

Staff writer

Published 15 Jan 2025

Read
3 mins

Prevent digital fraud with these 4 easy habits

Here are 4 of the most effective precautions to take to boost your cybersecurity.

By Staff writer

Published 22 May 2023 in nedbank:blog/banking

Read
3 mins
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Prevent digital fraud with these 4 easy habits

Here are 4 of the most effective precautions to take to boost your cybersecurity.

Staff writer

Published 22 May 2023

Read
3 mins

4 good money habits to start with your first salary

Financial freedom is a lifelong journey that starts when you get your first job.

By Staff writer

Published 02 Nov 2023 in nedbank:blog/banking

Read
3 mins
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4 good money habits to start with your first salary

Financial freedom is a lifelong journey that starts when you get your first job.

Staff writer

Published 02 Nov 2023

Read
3 mins

I’ve been the victim of fraud – now what?

4 steps can be the difference between losing your money and getting some of it back.

By Staff writer

Published 14 Jul 2023 in nedbank:blog/banking

Read
2 mins
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I’ve been the victim of fraud – now what?

4 steps can be the difference between losing your money and getting some of it back.

Staff writer

Published 14 Jul 2023

Read
2 mins

Making better money choices with your bonus

Fortunate enough to get a bonus? Put it towards your long-term financial health.

By Staff writer

Published 08 May 2022 in nedbank:blog/planning

Read
5 mins
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Making better money choices with your bonus

Fortunate enough to get a bonus? Put it towards your long-term financial health.

Staff writer

Published 08 May 2022

Read
5 mins

Home loans

How to apply for a home loan How to get progress payments How to give notice to cancel your home loan How to cancel your home loan How to get a settlement quote How to manage your account once home loan has been settled

Personal loans

How to take up a loan offer How to see your loan transactions How to get a settlement quote How to settle your loan How to get your paid up letter How to change your statement delivery preference

Overdrafts

How to apply for an overdraft How to check overdraft balance How to download overdraft statements How to email your overdraft statements How to get a settlement quote How to settle your overdraft

Student loans

How to download you student loan statements How to email your student loan statements How to share your student account details How to email your overdraft statements How to get a settlement quote How to settle your student loan

Other useful information -- stay in the know

When is a bank account considered to be dormant?

What to do if you suspect you've been a victim of fraud

When to ask for debt assistance from Nedbank

Understanding how we keep your money safe

Termination of agreements and closure of accounts

Claiming your credit balance from a closed account

From our blog

See more

3 strategies to pay off your credit card debt

Properly managed credit is a tool you can use to make the most of your finances.

By Staff writer

Published 15 Aug 2023 in nedbank:blog/debt

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3 mins
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3 strategies to pay off your credit card debt

Properly managed credit is a tool you can use to make the most of your finances.

Staff writer

Published 15 Aug 2023

Read
3 mins

4 times it makes sense to pay with your credit card

Impulse buys don’t work when you’re under financial pressure.

By Staff writer

Published 23 Jan 2025 in nedbank:blog/credit-cards

Read
3 mins
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4 times it makes sense to pay with your credit card

Impulse buys don’t work when you’re under financial pressure.

Staff writer

Published 23 Jan 2025

Read
3 mins

5 costly credit card mistakes

Your credit card makes life so much easier, but don’t fall into these traps.

By Staff writer

Published 13 Feb 2023 in nedbank:blog/credit-cards

Read
3 mins
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5 costly credit card mistakes

Your credit card makes life so much easier, but don’t fall into these traps.

Staff writer

Published 13 Feb 2023

Read
3 mins

5 reasons you shouldn’t draw cash on your credit card

Sometimes it can be tempting. Here’s why it’s a bad idea.

By Staff writer

Published 28 Jun 2023 in nedbank:blog/credit-cards

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2 mins
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5 reasons you shouldn’t draw cash on your credit card

Sometimes it can be tempting. Here’s why it’s a bad idea.

Staff writer

Published 28 Jun 2023

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2 mins

5 steps to applying for your first home loan

Get a home loan of up to 109% for your bond and legal costs on your first home.

By Staff writer

Published 10 Jul 2024 in nedbank:blog/property

Read
2 mins
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5 steps to applying for your first home loan

Get a home loan of up to 109% for your bond and legal costs on your first home.

Staff writer

Published 10 Jul 2024

Read
2 mins

Only in South Africa: 6 unique travel destinations

These must-see travel gems draw tourists to South Africa from around the globe.

By Staff writer

Published 05 May 2025 in nedbank:blog/greenbacks

Read
5 mins
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Only in South Africa: 6 unique travel destinations

These must-see travel gems draw tourists to South Africa from around the globe.

Staff writer

Published 05 May 2025

Read
5 mins

Certificates

How to downoad your tax certificate

External accounts

Add your account as beneficiary at Absa Add your account as beneficiary at African Bank Add your account as a beneficiary on Bidvest Bank Add your account as beneficiary at Discovery Bank Add your account as a beneficiary on FNB Add your account as beneficiary at Standard Bank

Instruct

Link your investment account to your Money app or Online Banking Set up an instruction for your interest rate

Manage

Check your account balance Open a new investment account Rename your investment account See your transaction history

Payments

Pay into your investment account from Absa Pay into your investment account from African Bank Pay into your investment account from Bidvest Bank Pay into your investment account from Discovery Bank Pay into your investment account from FNB Pay into your investment account from Standard Bank

Statements

Download your account statement

Withdrawals

Give notice of withdrawal Cancel or edit your withdrawal

Join

How to join Greenbacks

Manage

How to check your Greenbacks level How to earn Greenbacks How to view Greenbacks transaction history How to view and share Greenbacks account information

Redeem

How to spend your Greenbacks on Avo How to pay bank charges with Greenbacks How to invest your Greenbacks How to get more value for Greenbacks How to donate Greenbacks How to pay card fees with Greenbacks