Nedbank ID single sign-on gives you full digital access to Nedbank’s banking and lifestyle products and services on the Money app or Online Banking.
Log in to Online Banking or another one of our secured services.
Bank how and when you choose to, with the low fees or extra benefits you want.
Shop online or instore and earn rewards for it, with up to 55 days interest-free credit.
Buy foreign banknotes, transfer funds or shop globally with a travel card.
Great interest rates, with great flexibility and access to your money when you need it.
Personalised interest rates for affordable loans from R2,000 to R300,000.
Loan up to 100% of the property value or up to 105% if you are a first-time home buyer.
Choose a plan for yourself, family or build your own cover to suit your needs.
Get cover for your car, building, house contents, valuables and more.
Cover your bond, credit card, overdraft, loan and car repayments.
Choose a plan for yourself, family or build your own cover to suit your needs.
Take the right steps to achieve your financial goals with expert financial planning.
Plan for everything you own and owe, so your estate is in order when you’re gone.
Safety, convenience and rewards
For under 16s, or under 25s
Your phone is your bank account
The globally integrated account
Easy access to interest earned
Money available at any time
Cash in your hand the next day
Funds ready within a month
Investments left until maturity
We are on hand to help you in any way we can – to resolve a problem, guide you on registering a complaint, or help you through challenging financial times.
Our friendly agents can answer your questions at the service desk you’re looking for. You can also chat to Enbi, your 24/7 assistant on the Money app or Online Banking.
The Nedbank Contact Centre is toll-free and available 24/7.
For Savvy Bundle clients banking needs:
A professional banking experience that takes you further
For businesses with an annual turnover less than R30 million:
For businesses with an annual turnover between R10 million to R750 million:
Integrated wealth management solutions for high nett worth individuals:
All Hours
Cape Town:
Eastern and Southern Cape:
Gauteng:
Durban:
Pretoria:
Online Share Trading:
We help you to create the ideal personal financial plan to meet your unique needs:
Our experts can ensure that your goals for providing for your heirs are obtainable.
Rest assured that your beneficiaries’ needs will be properly taken care of:
Have the peace of mind that we will administer your estate in accordance with your wishes:
Lost or Stolen Cards:
All Hours
Local | International | |
Lost and stolen cards: | +27 800 110 929 | +27102174330 |
Merchants: | +27 860 114 966 | +27102174005 |
SAA Voyager Credit Card: | +27 861 263 464 | +27102174213 |
Amex® Platinum Services: | +27 800 004 244 | +27102174735 |
Amex® Corporate Gold Card: | +27 860 102 191 | +27102174736 |
Amex® Corporate Green Card: | +27 860 102 191 | +27102174750 |
Amex® Credit Card: | +27 860 119 966 | +27102174736 |
Corporate Purchasing Card: | +27 860 102 191 | +27102174736 |
Nedbank Group Limited
135 Rivonia Road, Sandown, 2196
Gauteng: | +27 11 294 4444 |
Western Cape: : | +27 21 412 3000 |
Eastern Cape: | +27 41 393 5800 |
KwaZulu Natal: | +27 31 364 1000 |
Please let us know if you are unhappy with any of our products or services. We will do our best to resolve the problem and improve your banking experience.
If you are unhappy that our products or service have/has not met your expectations, please contact us so we can help you and improve your experience.
Here is how to reach us;
We have made it easy for you to contact us by providing several options including the following:
You can expect the following from us:
We know that you may not always be happy with the outcome of our investigation and that you may want to escalate the matter further. If this happens, you may refer to the Ombudsman for Banking Services 21 working days after we have provided you with feedback of our investigation. The Ombudsman for Banking Services is an alternative dispute resolution body whose powers can be found in its Terms of Reference on its website. It adjudicates on matters between banks and banking clients in a fair, quick and impartial manner. The Ombudsman Office is independent of the banks and its services are free of charge. You will need to provide confirmation that you lodged the complaint with us and that we provided you with a reference number.
You can reach the relevant Resolution body or Ombudsman on the details provided below:
Tel: 0860 800 900
Website: www.obssa.co.za
Email: info@obssa.co.za
WhatsApp: +27 66 473 0157
Address: 110 Oxford Road, Rosebank
Tel: 0860 663 274
Website: www.faisombud.co.za
Email: info@faisombud.co.za
Tel: 0860 103 236
Website: www.ombud.co.za
Email: info@ombud.co.za
Tel: 0860 726 890
Website: www.osti.co.za
Email: info@osti.co.za
Tel: 0800 20 3722
Website: www.fsca.co.za
Email: info@fsca.co.za
Tel: 0860 627 627
Website: www.ncr.org.za
Email: info@ncr.org.za/complaints@ncr.org.za
Share your thoughts
If you’d like to leave a compliment, query, suggestion or complaint on our website, you can talk to us here.
Find the contact details you need, for guidance or debt assistance. We are here to help you on 080 111 4949.
Remember: Taking these steps and staying on top of your finances can make a real difference in easing the burden and getting your financial situation back on track. You’ve got this!
Once you’ve looked closely at your expenses, debts, and budget, the next step is to reach out and talk to us if you’re still facing difficulties.
As your financial partner, we have personalised solutions for your specific situation. Whether you need a short-term or a longer-term solution, we’re here to explore options that can help alleviate your financial challenges.
By approaching us early on, you also prevent any negative impact on your credit score that could arise from missed payments or returned debit orders. So, don’t hesitate to reach out to us. We are committed to supporting you during challenging times.
Our dedicated agents will carefully assess your situation and provide recommendations that suit your needs. We have various options available to help you overcome your financial challenges. These options include:
Our goal is to find the most suitable solution for your specific circumstances. We’ll guide you through these options and help you choose the best fit for your needs, to help you regain financial stability and peace of mind.
For more information on how we can help you through the current challenging financial times, please call us on 080 111 4949.
For a secure and convenient way to manage your money, open an account, get a loan, or even buy gift and prepaid vouchers: get the Nedbank Money app.
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