home

Search

find clear
Accounts Credit Cards Personal loans Save and Invest Home loans Learn
Filter by
home

Don’t have your Nedbank ID yet?

Nedbank ID single sign-on gives you full digital access to Nedbank’s banking and lifestyle products and services on the Money app or Online Banking.

Register now

Log in

Log in to Online Banking or another one of our secured services.

    Online Banking
    Online Share Trading
    NetBank Business
    NedFleet
    Nedbank Greenbacks
    Nedgroup Investments
    Nedbank ID
    Online Banking
    Online Share Trading
    NetBank Business
    NedFleet
    Nedbank Greenbacks
    Nedgroup Investments
    Nedbank ID
logo
  • Personal
  • Private
  • Wealth
  • Business
  • Corporate
  • Search
  • Log in
  • Bank
    Manage your money
    Explore Bank Accounts Credit cards Digital banking Switch to Nedbank Fraud awareness Forex Rewards
  • Save & Invest
    Grow your money
    Explore Save & Invest Accounts Investment services Share trading
  • Borrow
    Achieve your goals
    Explore Borrow Personal loans Home loans Student loans Overdrafts Vehicle finance Solar finance
  • Insure
    Protect what you love
    Explore Insure Life cover Funeral cover Short term insurance Credit Life Travel insurance Is your business covered? Secure Investments
  • Plan
    Plan your wealth
    Explore Plan Financial planning Estate, wills & trust services Nedbank Private Wealth Speak to a financial adviser
  • Learn
    Find guidance
    Explore Learn Blog
  • Contact us
    Get in touch
    Explore Contact us Talk to us Find us
logo
  • PERSONAL
    Personal Private Wealth Business Corporate
  • logo
    Back
    logo
    Bank
    Save & Invest
    Borrow
    Insure
    Plan
    Learn
    Contact us
    Get in touch
    Find us
    Manage your money
    Accounts

    Bank how and when you choose to, with the low fees or extra benefits you want.

    Credit cards

    Shop online or instore and earn rewards for it, with up to 55 days interest-free credit.

    Digital banking

    Enjoy anytime-anywhere banking from your computer, cellphone or tablet.

    Switch to Nedbank

    See the quick and paperless way to switch your salary or debit orders.

    Fraud awareness

    Protect yourself against the latest schemes and scams.

    Forex

    Buy foreign banknotes, transfer funds or shop globally with a travel card.

    Rewards

    Manage your money like a pro and get rewarded. Epic deals, discounts and more.

    Explore Bank
    Grow your money
    Accounts

    Great interest rates, with great flexibility and access to your money when you need it.

    Investment services

    Access the best in local and international wealth management solutions.

    Share trading

    Everything you need to trade online, or with the help of an experienced broker.

    Explore Save & Invest
    Achieve your goals
    Personal loans

    Personalised interest rates for affordable loans from R2,000 to R300,000.

    Home loans

    Loan up to 100% of the property value or up to 105% if you are a first-time home buyer.

    Student loans

    Unlock your potential with a full- or part-time student loan from Nedbank.

    Overdrafts

    Add an overdraft to your account for instant access to credit when you need it.

    Vehicle finance

    Planning on buying a car? Easily apply for MFC vehicle finance in 5 steps.

    Solar finance

    Secure affordable renewable energy while helping South Africa shift to green energy.

    Explore Borrow
    Protect what you love
    Life cover

    Up to R2 million life cover to take care of your family when you no longer can.

    Funeral cover

    Choose a plan for yourself, family or build your own cover to suit your needs.

    Short term insurance

    Get cover for your car, building, house contents, valuables and more.

    Credit Life

    Cover your bond, credit card, overdraft, loan and car repayments.

    Travel insurance

    International travel insurance with free 24-hr emergency assistance.

    Is your business covered?

    Secure Investments

    Choose a plan for yourself, family or build your own cover to suit your needs.

    Explore Insure
    Plan your wealth
    Financial planning

    Take the right steps to achieve your financial goals with expert financial planning.

    Estate, wills & trust services

    Plan for everything you own and owe, so your estate is in order when you’re gone.

    Nedbank Private Wealth

    Get the private wealth banking experience with customised solutions and rates.

    Speak to a financial adviser

    Structure, grow, protect and transfer your wealth with the guidance of an expert.

    Explore Plan
    Find guidance
    Blog

    Buying a home, opening a new account or need to save? Let our experts guide you.

    Explore Learn
    Get in touch
    Talk to us

    Find the contact details you need, for guidance, complaints or debt assistance. We are here to help, by phone or email.

    Find us

    Get directions to your nearest branch, ATM or foreign exchange branch.

    Explore Contact us
    Back
    Bank

    Accounts

    Bank how and when you choose to, with the low fees or extra benefits you want.
    • See all accounts
    • Get help choosing
    • Family Banking
    • Refugees and asylum seekers
    • FAQ
    • How-to guides
    • Everyday banking

      Safety, convenience and rewards

      • MiGoals Premium
      • MiGoals Plus
      • MiGoals
      • Discontinued accounts
    • Youth banking

      For under 16s, or under 25s

      • Nedbank4Me
    • Accounts

      • Pay-as-you-use
      • Young Professionals
      • Private Bundle and Private One
    • Digital wallet

      Your phone is your bank account

      • MobiMoney
    • Private Wealth

      The globally integrated account

      • Private Wealth Bundle
    • Goal saving

      Easy access to interest earned

      • MyPocket

    Credit cards

    Shop online or instore and earn rewards for it, with up to 55 days interest-free credit.
    • Get help choosing
    • See all cards
    • FAQ
    • How to guides
    • Nedbank

      Credit from only R40 a month

      • New Gold
      • Platinum
    • American Express

      Double the Greenbacks rewards

      • Amex Gold
      • Amex Platinum
    • SAA Voyager

      Miles earned at faster rates

      • Gold
      • Premium

    Digital banking

    Enjoy anytime-anywhere banking from your computer, cellphone or tablet.

    Switch to Nedbank

    See the quick and paperless way to switch your salary or debit orders.

    Fraud awareness

    Protect yourself against the latest schemes and scams.

    Forex

    Buy foreign banknotes, transfer funds or shop globally with a travel card.
    • Send and receive

      • Incoming
      • Outgoing
      • To Africa

    Rewards

    Manage your money like a pro and get rewarded. Epic deals, discounts and more.
    Back
    Save & Invest

    Accounts

    Great interest rates, with great flexibility and access to your money when you need it.
    • See all accounts
    • FAQ
    • How to guides
    • On demand

      Money available at any time

      • Club
      • Money Market
      • Stokvel
    • In 24 hours

      Cash in your hand the next day

      • JustInvest
      • PlatinumInvest
      • Tax-free Savings
      • MoneyTrader
      • EasyAccess Fixed Deposit
      • PrimeSelect
    • In 32 days

      Funds ready within a month

      • Electronic 32Day Notice
      • 32Day Notice
    • End of term

      Investments left until maturity

      • Tax-free Fixed Deposit
      • Electronic Fixed Deposit
      • Electronic Optimum Plus
      • Platinum Fixed Deposit
      • Fixed Deposit
      • OptimumPlus

    Investment services

    Access the best in local and international wealth management solutions.

    Share trading

    Everything you need to trade online, or with the help of an experienced broker.
    Back
    Borrow

    Personal loans

    Personalised interest rates for affordable loans from R2,000 to R300,000.
    • Explore loans
    • FAQ
    • How to guides
    • Consolidation loan
    • Secondhand car loan
    • Home improvement loan
    • Exclusive short-term loan offers

    Home loans

    Loan up to 100% of the property value or up to 105% if you are a first-time home buyer.
    • Explore home loans
    • FAQ
    • How to guides
    • Track application
    • Building loan
    • Switching home loan
    • Repossessed properties
    • Start your home buying journey
    • Solar-energy Finance
    • Earn R29,600 p/m or less? See offer
    • HomeVision extra funds
    • Home-buying Toolkit
    • Managing your home loan

    Student loans

    Unlock your potential with a full- or part-time student loan from Nedbank.
    • Explore student loans

    Overdrafts

    Add an overdraft to your account for instant access to credit when you need it.

    Vehicle finance

    Planning on buying a car? Easily apply for MFC vehicle finance in 5 steps.

    Solar finance

    Secure affordable renewable energy while helping South Africa shift to green energy.
    Back
    Insure

    Life cover

    Up to R2 million life cover to take care of your family when you no longer can.
    • Get a call back
    • Explore MyCover life

    Funeral cover

    Choose a plan for yourself, family or build your own cover to suit your needs.
    • Get a call back
    • Explore MyCover Funeral
    • Individual R10,000
    • Individual R30,000
    • Family Cover
    • Build your own cover

    Short term insurance

    Get cover for your car, building, house contents, valuables and more.
    • Get a call back
    • Explore MyCover short term insurance
    • Vehicle insurance
    • Building insurance
    • House contents insurance
    • Valuables insurance

    Credit Life

    Cover your bond, credit card, overdraft, loan and car repayments.
    • Get a call back
    • Explore credit life
    • Home loan credit life
    • MFC Vehicle Finance Assurance
    • Overdraft Assurance
    • Balance Protection Plan
    • Personal loan Assurance

    Travel insurance

    International travel insurance with free 24-hr emergency assistance.

    Is your business covered?

    Secure Investments

    Choose a plan for yourself, family or build your own cover to suit your needs.
    • Get a call back
    • Explore MyCover Funeral
    • Guaranteed Growth Plan
    • Guaranteed Income Plan
    Back
    Plan

    Financial planning

    Take the right steps to achieve your financial goals with expert financial planning.
    • Investment planning
    • Insurance planning
    • Give
    • Retirement planning

    Estate, wills & trust services

    Plan for everything you own and owe, so your estate is in order when you’re gone.
    • Will drafting
    • Ensure your estate is managed by an executor | Nedbank
    • Trust services
    • Financial accounting
    • Tax services
    • Leave the admin of your estate to us, and not to your loved ones | Nedbank

    Nedbank Private Wealth

    Get the private wealth banking experience with customised solutions and rates.

    Speak to a financial adviser

    Structure, grow, protect and transfer your wealth with the guidance of an expert.
    Back
    Learn

    Blog

    Buying a home, opening a new account or need to save? Let our experts guide you.
    Back
    Contact us

    Talk to us

    Find the contact details you need, for guidance, complaints or debt assistance. We are here to help, by phone or email.

    Find us

    Get directions to your nearest branch, ATM or foreign exchange branch.
    • Bank
    • Save & Invest
    • Borrow
    • Insure
    • Plan
    • Learn
    • Contact us
    • Search
    • Log in
    • Login & Register

    • Online Banking
    • Online Share Trading
    • NetBank Business
    • NedFleet
    • Nedbank Greenbacks
    • Nedgroup Investments

    • Nedbank ID
    • Bank

    • Accounts
    • Credit cards
    • Digital banking
    • Switch to Nedbank
    • Fraud awareness
    • Forex
    • Rewards
    • Explore Bank
    • Accounts

    • Everyday banking
    • Youth banking
    • Accounts
    • Digital wallet
    • Private Wealth
    • Goal saving
    • See all accounts
    • Get help choosing
    • Family Banking
    • Refugees and asylum seekers
    • FAQ
    • How-to guides
    • Everyday banking

    • MiGoals Premium
    • MiGoals Plus
    • MiGoals
    • Discontinued accounts
    • Youth banking

    • Nedbank4Me
    • Accounts

    • Pay-as-you-use
    • Young Professionals
    • Private Bundle and Private One
    • Digital wallet

    • MobiMoney
    • Private Wealth

    • Private Wealth Bundle
    • Goal saving

    • MyPocket
    • Credit cards

    • Nedbank
    • American Express
    • SAA Voyager
    • Get help choosing
    • See all cards
    • FAQ
    • How to guides
    • Nedbank

    • New Gold
    • Platinum
    • American Express

    • Amex Gold
    • Amex Platinum
    • SAA Voyager

    • Gold
    • Premium
    • Digital banking

    • Switch to Nedbank

    • Fraud awareness

    • Forex

    • Send and receive
    • Send and receive

    • Incoming
    • Outgoing
    • To Africa
    • Rewards

    • Save & Invest

    • Accounts
    • Investment services
    • Share trading
    • Explore Save & Invest
    • Accounts

    • On demand
    • In 24 hours
    • In 32 days
    • End of term
    • See all accounts
    • FAQ
    • How to guides
    • On demand

    • Club
    • Money Market
    • Stokvel
    • In 24 hours

    • JustInvest
    • PlatinumInvest
    • Tax-free Savings
    • MoneyTrader
    • EasyAccess Fixed Deposit
    • PrimeSelect
    • In 32 days

    • Electronic 32Day Notice
    • 32Day Notice
    • End of term

    • Tax-free Fixed Deposit
    • Electronic Fixed Deposit
    • Electronic Optimum Plus
    • Platinum Fixed Deposit
    • Fixed Deposit
    • OptimumPlus
    • Investment services

    • Share trading

    • Borrow

    • Personal loans
    • Home loans
    • Student loans
    • Overdrafts
    • Vehicle finance
    • Solar finance
    • Explore Borrow
    • Personal loans

    • Consolidation loan
    • Secondhand car loan
    • Home improvement loan
    • Exclusive short-term loan offers
    • Explore loans
    • FAQ
    • How to guides
    • Consolidation loan

    • Secondhand car loan

    • Home improvement loan

    • Exclusive short-term loan offers


    • Home loans

    • Building loan
    • Switching home loan
    • Repossessed properties
    • Start your home buying journey
    • Solar-energy Finance
    • Earn R29,600 p/m or less? See offer
    • HomeVision extra funds
    • Home-buying Toolkit
    • Managing your home loan
    • Explore home loans
    • FAQ
    • How to guides
    • Track application
    • Building loan

    • Switching home loan

    • Repossessed properties

    • Start your home buying journey

    • Solar-energy Finance

    • Earn R29,600 p/m or less? See offer

    • HomeVision extra funds

    • Home-buying Toolkit

    • Managing your home loan

    • Student loans

    • Explore student loans
    • Overdrafts

    • Vehicle finance

    • Solar finance

    • Insure

    • Life cover
    • Funeral cover
    • Short term insurance
    • Credit Life
    • Travel insurance
    • Is your business covered?
    • Secure Investments
    • Explore Insure
    • Life cover

    • Get a call back
    • Explore MyCover life
    • Funeral cover

    • Individual R10,000
    • Individual R30,000
    • Family Cover
    • Build your own cover
    • Get a call back
    • Explore MyCover Funeral
    • Individual R10,000

    • Individual R30,000

    • Family Cover

    • Build your own cover

    • Short term insurance

    • Vehicle insurance
    • Building insurance
    • House contents insurance
    • Valuables insurance
    • Get a call back
    • Explore MyCover short term insurance
    • Vehicle insurance

    • Building insurance

    • House contents insurance

    • Valuables insurance

    • Credit Life

    • Home loan credit life
    • MFC Vehicle Finance Assurance
    • Overdraft Assurance
    • Balance Protection Plan
    • Personal loan Assurance
    • Get a call back
    • Explore credit life
    • Home loan credit life

    • MFC Vehicle Finance Assurance

    • Overdraft Assurance

    • Balance Protection Plan

    • Personal loan Assurance

    • Travel insurance

    • Is your business covered?

    • Secure Investments

    • Guaranteed Growth Plan
    • Guaranteed Income Plan
    • Get a call back
    • Explore MyCover Funeral
    • Guaranteed Growth Plan

    • Guaranteed Income Plan

    • Plan

    • Financial planning
    • Estate, wills & trust services
    • Nedbank Private Wealth
    • Speak to a financial adviser
    • Explore Plan
    • Financial planning

    • Investment planning
    • Insurance planning
    • Give
    • Retirement planning
    • Investment planning

    • Insurance planning

    • Give

    • Retirement planning

    • Estate, wills & trust services

    • Will drafting
    • Ensure your estate is managed by an executor | Nedbank
    • Trust services
    • Financial accounting
    • Tax services
    • Leave the admin of your estate to us, and not to your loved ones | Nedbank
    • Will drafting

    • Ensure your estate is managed by an executor | Nedbank

    • Trust services

    • Financial accounting

    • Tax services

    • Leave the admin of your estate to us, and not to your loved ones | Nedbank

    • Nedbank Private Wealth

    • Speak to a financial adviser

    • Learn

    • Blog
    • Explore Learn
    • Blog

    • Contact us

    • Talk to us
    • Find us
    • Explore Contact us
    • Talk to us

    • Find us

    Need to resume your application?
    Apply
    Need to resume your application? Apply
    Alt Image
    We use cookies to improve your experience.
    tooltip text tooltip text
    tooltip text

    Privacy notice

     
    Last updated: October 2022
    1. The lawful bases for processing your personal information.
    2. What personal information is collected and how.
    3. Your data protection rights. We have included your right to:
      • ask that we correct or delete personal information when that information is incorrect, irrelevant, or no longer needed; and
      • ask that we destroy or delete your information when we are no longer authorised to keep it.
    4. Access requests are now included in our updated information manual.
    5. The Nedbank Contact Centre knows how you can lodge complaints and has the contact details of the Information Regulator if you are not happy with how we handled your complaint.
    This privacy notice aims, among other things, to inform you about how the various companies within the Group undertake to keep your personal information secure.
     
    We will not sell your information to third parties and will only market to you in accordance with our legal obligations and your marketing preference.
     
    You can download the privacy notice here. 
     
     

    Introduction

    Nedbank treats its clients' confidential information with the utmost discretion. This is in line with the South African Constitution, which protects the right to privacy. The Protection of Personal Information Act 4 of 2013 (POPIA), which operationalises the constitutional right to privacy, further strengthens our resolve to protect our clients’ information. POPIA promotes the fair and transparent use of personal information and requires us to safeguard it appropriately. Personal information as defined by POPIA is any information that can be used to identify you as an individual, and, where applicable, a legal entity. Examples of personal information is your identity number, account number, telephone number, email address, physical address, or other unique identifier.

    As part of our commitment to safeguard our clients' personal information and continue to comply with the law, our processing activities involving personal information are aligned to the provisions of POPIA.

    This Privacy Notice sets out how your personal information will be used by Nedbank and applies to any information, including personal and special personal information, you give to Nedbank or which Nedbank may collect from third parties.

    It is important that you read this Privacy Notice carefully before submitting any personal information to Nedbank.

    By submitting any personal information to Nedbank, you provide consent to the processing of your personal information as set out in this Privacy Notice.

    The provisions of this Privacy Notice are subject to mandatory, unalterable provisions of applicable laws.

    Please do not submit any personal information to Nedbank if you do not agree to any of the provisions of this Privacy Notice. If you do not consent to the provisions of this Privacy Notice, or parts of the Privacy Notice, Nedbank may not be able to provide its products and services to you.

     

    What is personal information?

    Personal information is data that can be used to identify you. This includes information you share with us, information that we gather during onboarding and our relationship with you as our client, as well as information about your marketing preferences. This information includes:

    • your gender as may be required for statistical purposes or by law;
    • your marital status, nationality or social origin;
    • your age, physical or mental health and well-being, disability, religion, conscience, belief, culture, and language;
    • your education or any medical conditions;
    • your financial information (like your income and expenses, loan repayments, investments, assets or your financial needs);
    • any identifying number, symbol (like account, identity or passport numbers);
    • your email address, physical address or telephone number (as this may be needed for us to communicate with you);
    • your location and online identifiers [this can be Internet Protocol (IP) addresses or geolocations]
    • your employment history (this is specifically relevant when you apply for credit);
    • biometric information (eg fingerprints, and facial or voice recognition); and
    • your personal opinions or views.

     

    There may be circumstances in which we will collect your special personal information. Such information may include:

    • your race or ethnicity (as required by law and for statistical purposes);
    • your health (eg when you apply for life insurance); and
    • criminal behaviour where it relates to the alleged commission of any offence; or any proceedings regarding any offence allegedly committed by you, or the disposal of such proceedings.

     

    The collection and processing of your special personal information will only happen with your consent , if this is necessary to establish, exercise or defend a right or obligation in law, to comply with a law, for historical, statistical or research purposes or if it is otherwise lawful to do so.

     

    Aim and objective of this privacy notice

    It is to give you and our stakeholders guidance and information on how we collect, use and protect personal information. The privacy notice will tell you:

    1. why we collect your personal information and how we may process it;
    2. how we share your information with third parties;
    3. how we protect your information;
    4. how long we hold onto your information; and
    5. of your rights.

     

    Why do we collect and process your personal information?  

    For us to offer you financial products and services, we need to collect, use, share and store personal and financial information about you so that we can:

    • assess the risk of fraud, money laundering and the like;
    • enter into banker-client / banker-third party relationships with you;
    • contractually engage you for loans and credit;
    • gain an understanding of your financial needs to offer you the best services and products;
    • develop suitable products and services to meet your needs;
    • market relevant products and services to you;
    • conduct market research and client satisfaction surveys;
    • search, update or place your records at credit reference bureaus and government agencies;
    • verify your identity and to assess your ability to get credit or to give collateral of any kind, including guarantees or suretyships;
    • offer any other related banking and insurance services;
    • record and monitor any communications between you and us and use these recordings to verify your instructions to us to analyse, assess and improve our services to clients, and for training and quality purposes; and
    • communicate with you by post, phone, SMS, email and other electronic media, including our ATMs, mobile applications or online banking services, about products that may be of interest to you.

     

    It is your right to refuse to provide personal information, but this refusal may limit our ability to provide the required financial services to you. We will only collect information from you that is necessary and relevant to the service or product we have to provide.

    We will only collect and use personal information, if we are lawfully permitted to do so.

    We may send you direct marketing, but you can unsubscribe by opting out on the relevant Internet-based platform or advising Nedbank directly.

    If we use third-party data providers, we will ensure that they are lawfully allowed to share the information with us.

     

    The lawful bases we rely on for processing this information are:

    • we have your consent to do so;
    • we have an obligation to carry out actions for the cancellation or performance of a contract with you;
    • we are required by law to process your personal information;
    • the processing protects your legitimate interest;
    • we have a legitimate interest to pursue; and/or
    • a third party has legitimate interest to pursue.

     

    Processing information of children

    We will only collect and process the personal information of a child with the consent of a competent person or if we are lawfully allowed to do so.

    We may, for example, process the information of a child of 16 years or older if they want to be a depositor with us as authorised by the Banks Act, 94 of 1990.

     

    How do we collect your personal information?

    We collect your personal information in the following ways:

    • Directly from you when you complete a product application form on paper.
    • Indirectly from you when you interact with us electronically. When you are browsing our website (including our mobile application), we may collect information from you, like your IP address and server logs.
    • From other sources, such as public databases, data aggregators and third parties, as well as other financial institutions, credit bureaus, fraud prevention agencies; or indirectly through your interactions with third parties.
    • Through agents or third parties who collect Information on our behalf.
    • Through other entities in the Nedbank Group or divisions/clusters of entities within  the Nedbank Group.

     

    Third parties from which we may collect your personal information may include:

    • law firms;
    • other financial institutions and service providers;
    • data brokers;
    • business partners;
    • insurance companies;
    • credit bureaus;
    • payment associations;
    • social media;
    • the South African Police Service;
    • local or foreign regulators;
    • public or government entities;
    • South African Fraud Prevention Services;
    • Payments Association of South Africa;
    • media publications; and
    • tracing agents.

     

    To whom will we disclose your information?

    Protecting our interests may sometimes require the disclosure of specific client information to third parties, for example, if payment failed due to insufficient money in an account. Where required to protect the public interest, information regarding a client’s debt may be disclosed to credit bureaus or debt collection agencies. Entities and third parties with whom we may share your information may include:

    • banks and financial institutions;
    • regulatory authorities;
    • the regulator, industry bodies and the Ombudsman;
    • law firms and auditors;
    • insurers;
    • the South African Police Service;
    • South African Fraud Prevention Services;
    • Payments Association of South Africa; and
    • other third parties as may be required either contractually, by law, or legitimate interest.

     

    When sharing your information with recipients in other jurisdictions, we will ensure compliance with applicable laws.

    We will not sell your information to third parties and will only market to you in compliance with applicable laws and your marketing preference, using, where practicable, the communication method you chose.

     

    How do we protect your information?

    We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put reasonable physical, electronic and managerial procedures in place to safeguard and secure the information we collect.

    All online transacting sessions are encrypted, and personal information is stored according to internationally accepted banking information security practices.

     

    How long will we keep your information?

    We will keep your information only for as long as we need it for a lawful business purpose or as required by law (including tax legislation) and any other statutory obligations (including anti-money-laundering and counter-terrorism requirements). We may keep your personal information for longer than required if you have agreed to this or we are lawfully allowed to do so.

    If we need to keep your personal information for longer than required, and more specifically for historical, statistical or research purposes, we will do so with the appropriate safeguards in place to prevent the records from being used for any other purpose.

    Your information may be kept for varying periods from the end of our relationship, depending on regulatory requirements. We will take all reasonable steps to destroy or de- identify the personal information that we hold when it is no longer required.

     

    Your data protection rights

    You have the right to ask us to confirm whether we hold any information about you. You may also request a record from us about the personal information we hold about you, as well as information about all third parties with whom we have shared your personal information. Once we have given the information to you, you may ask that we :

    • correct or delete the personal information in our possession or under our control if it is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or has been obtained unlawfully;
    • destroy or delete a record of your personal information that we are no longer authorised to keep in terms of regulatory requirements; or
    • stop or start sending you marketing messages by informing us in writing or through our branch network, call centres or website.

     

    If you want to verify the information we have about you or want us to update, change, or delete it, you may:

    • refer to our Access to Information Manual here
    • call the Nedbank Contact Centre on 0800 555 111; or
    • go to a Nedbank branch.

     

    Complaints

    You may submit complaints about the processing of your personal information by phoning the Nedbank Contact Centre on 0800 555 111 or sending an email to privacy@nedbank.co.za.

    Or, if you are not satisfied with the way we have dealt with your complaint, you can contact the Information Regulator by completing the prescribed POPIA form 5 and emailing it to POPIAComplaints@inforegulator.org.za. For more information visit the Information Regulator website at https://inforegulator.org.za.

     

    Our contact details

    The contact details of the information and deputy information officers are:

     

    Information Officer:

    Daleen Du Toit

     

    Deputy Information Officer:

    Neelesh Mooljee

     

    Physical address:

    135 Rivonia Road Sandown Sandton Johannesburg

    Postal address: PO Box 653640 Benmore Gardens 2196

     

    Tel: +27 (0)10 234 8858

     

    Email: privacy@nedbank.co.za

     

    Website: nedbank.co.za

     

    Cookies

    We make use of cookies to personalise your repeat visits to our website by determining how you use the site. Cookies are very small text files that may be stored on your computer or mobile device when you visit a website, enable images or click on a link in an email.

    We use cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to meet your needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, they help us give you a better website by enabling us to monitor which pages you find useful and which not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept them, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

     

    About us

    Nedbank Group is incorporated in the Republic of South Africa and our registration number is 1966/010630/06. Our ordinary shares have been listed on JSE Limited (the JSE) since 1969 under the share code: NED and on the Namibian Stock Exchange since 2007 under the share code: NBK. Our ISIN is ZAE000004875.

    We offer a wide range of wholesale and retail banking services, as well as a growing insurance, asset management and wealth management offering.

    These services are offered via frontline clusters:

    • Nedbank Corporate and Investment Banking
    • Nedbank Retail and Business Banking
    • Nedbank Wealth
    • Nedbank Africa Regions

    The Group’s business partners include the following:

    • Old Mutual Limited
    • Ecobank
    • Ecobank Nedbank Alliance
    • Bank of China

     

    Our presence

    • Nedbank Group's primary market is South Africa, but we are continuing to expand into the rest of Africa.
    • We have a presence in five countries in the Southern African Development Community (SADC) and East Africa region where we own subsidiaries and banks in Namibia, eSwatini, Mozambique, Lesotho, Zimbabwe, as well as representative offices in Angola and Kenya.
    • In West and Central Africa, we follow a partnership approach and concluded the acquisition of an approximate 21% shareholding in Ecobank Transnational Incorporated (ETI) in 2014, enabling a unique one-bank experience to our clients across the largest banking network in Africa, comprising more than 2 000 branches in 39 countries.

    Outside of Africa we have a presence in key global financial centres to provide international financial services for Africa-based multinational and high-net-worth clients. These include:

    • Guernsey;
    • Isle of Man;
    • Jersey; and
    • London.

    We also have a representative office in Dubai.

    Scroll to top
    Nedbank Group
    Connect with us
    Banking with us
    Legal

    About us

    Investor relations

    News and insights

    Careers

    Nedbank blog

    Contact us

    Join the bank

    Resume application

    Promotions

    2023 rates and fees

    Digital banking

    Switch to Nedbank

    Log in to Online Banking

    Fraud awareness

    Code of Banking Practice

    FAIS Conflict of Interest

    FATCA and CRS

    FICA

    PAIA

    Privacy Notice

    Terms and conditions

    Nedbank Group

    About us

    Investor relations

    News and insights

    Careers

    Connect with us

    Nedbank blog

    Contact us

    Join the bank

    Resume application

    Promotions

    Banking with us

    2023 rates and fees

    Digital banking

    Switch to Nedbank

    Log in to Online Banking

    Fraud awareness

    Legal

    Code of Banking Practice

    FAIS Conflict of Interest

    FATCA and CRS

    FICA

    PAIA

    Privacy Notice

    Terms and conditions

    nedbank

    Nedbank Ltd Reg No 1951/000009/06. Licensed financial services provider (FSP9363) and registered credit provider (NCRCP16)

    • nedbank-facebook
    • nedbank-linkedin
    • nedbank-instagram
    • nedbank-youtube
    • nedbank-twitter