How to keep your money safe
- Only you should know your Nedbank ID username and password and card PIN. Never share this information over the phone with anyone, even if they claim to work for Nedbank.
- Never enter this information on a website that you have accessed through a link in an email or SMS.
- Read your Approve-it messages carefully; don’t just accept them.
- Never share a one-time password (OTP) with anyone, even if they claim to work for Nedbank.
- If you receive an SMS for a SIM swap or number port that you did not request or lose cellphone connectivity without reason, call your service provider and let us know immediately.
- Report any suspected fraud on 0800 110 929.
More tips and guides
For more information on fraud awareness visit our fraud awareness page. Stay safe and remain vigilant!
