How do you apply for SMS authentication?
You need to go to a branch to authenticate (verify) yourself and confirm your cellphone number.
After you’ve done that, all once-off payments, increases in payment limits, or loading of new beneficiaries will have to be authenticated through the SMS functionality. If an OTP (one-time password) or reference number is entered incorrectly or not at all, the transaction won’t go through. Payments made to beneficiaries that are already loaded onto your profile do not need SMS authentication.
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