Why does Nedbank request that builders be registered with the National Home Builders Registration Council (NHBRC)?




It is a statutory requirement that the construction of all new homes is enrolled with the NHBRC.

NHBRC Warranty Scheme

The warranty scheme was established to provide warranty protection against defects for all new homes. The consumer will be given protection against contractors who deliver substandard design, workmanship and poor quality materials.

A housing Consumer has the right to:

  • Within 3 months, instruct the builder to rectify non-compliance or deviation from the terms, plans and specifications of their mutual building agreement.
  • Within 12 months, instruct the builder to repair roof leaks attributable to workmanship, design or materials.
  • Within 5 years, instruct the builder to rectify major structural defects identified in the home which have been caused by non-compliance to technical building standards.

If a builder is unable or unwilling to rectify reported defects, the NHBRC can rectify the defects, following the completion by the consumer of a complaint and conciliation process.

Go to www.nhbrc.org.za for more information.

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