Updating the Money app

For the best banking experience, we recommend that you update the Money app at least once a month.

Why update the Money app?

We are improving your banking experience all the time, and more importantly, bettering security technologies so that you remain safe from cybercrime. For your peace of mind and ultimate banking security, we recommend that you keep the Money app up to date.

  • Enjoy the latest features, enhancements and services.

  • Keep your banking app stable and fast.

  • Get the latest security updates to protect you from fraudsters.

  • Regular updates ensure that the app works seamlessly.

For more on the latest Money app features visit this page

See more
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Why can’t I update my app?

You might be battling to update your Money app because:

  • You may not have enough space on your device. This usually happens when your device runs out of storage. A quick fix for this is to remove apps and files you don’t want or use, and try updating the app again. Or you could add more storage, eg by getting a memory card or moving some files to online storage.
  • Your device operating system (OS) version is not supported. The Android and iOS operating systems release regular updates that include more features and bug fixes as well as improve stability and security. It's best to update your device OS to the latest version. The minimum versions the app requires are as follows:
    •  Android – OS 5.0
    • iOS – OS 12
  • Devices that have OS versions below these specifications will not support Money app updates.
  • You don't have data, or you have a poor data connection. If your device is not connected to the internet, via either mobile data or Wi-Fi, app updates will not be possible. Please ensure your device has a good data connection.

No data?

Visit any Nedbank branch and ask the service consultant to help you update your app to the latest version – for free

Find a branch

For full-access digital banking, start with a Nedbank ID

Create and manage your Nedbank ID username and password on the Money app or Online Banking. This single sign-on gives you full digital access to Nedbank’s banking and lifestyle products and services.




Get the Money app

A secure and convenient way to manage your money, apply for accounts and loans, and even buy gift and prepaid vouchers.

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