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  1. Log on to Online Banking using your Nedbank ID, username and password.
  2. Go to Overview.
  3. Click Loans.
  4. Choose your home loan account.
  5. Go to Features.
  6. Click Statements and Documents and then click Subsidy letter.
  7. Enter the email address you want the document to be sent to.
  8. Click Send to confirm and send the document.