What situation can we help you with?
I'm struggling to make payments
I can’t make my payments this month or have missed a payment
I can’t make my payments for the next three months or longer
I need a fresh start by downgrading my home or vehicle
Struggling to make payments?
Here are some supportive solutions to help you regain control of your finances.
Restructures
By extending your repayment period, you could lower your monthly instalments and enjoy some breathing room to meet your financial obligations. Restructures are available on personal loans, home loans and vehicle finance.
Find out moreDebt consolidation
If you have multiple smaller loans with multiple creditors, you may want to consolidate them into one loan, this allows you to make one monthly payment and save on fees.
Find out moreI can’t make payment this month or have missed a payment
Debt consolidation
If you have multiple smaller loans with multiple creditors, you may want to consolidate them into one loan. This allows you to make one monthly payment and save on fees.
Find out morePayment arrangement
Instead of paying your missed payments in one large sum all at once, we’ll work out a payment plan and spread out the payments over a few months to make it more manageable for you. Payment arrangements are available on home loans, vehicle finance, student loans, overdrafts and credit cards.
Find out moreRestructures
By extending your repayment period, you could lower your monthly instalments so that you can meet your financial obligations. Restructures are available on home loans and vehicle finance.
Find out moreI can’t make payment for the next 3 months or longer
Assisted sales
If you need to sell your home or vehicle, we’re here to help you get the best possible price. This offer is available for MFC and home loan clients.
Find out moreAssisted Sales
If you need to sell your home or vehicle, we’re here to help you get the best possible price. This offer is available for MFC and home loan clients.
What is Debt Counselling?
Debt Counselling is a legal process aimed at assisting financially distressed individuals regain control of their finances. The process involves a certified debt counsellor who assesses your financial situation, negotiates with your creditors, and creates a manageable debt repayment plan just for you. This will also foster financial accountability.
Ready to put a solution in place or need advice?
Call your banker
If you have a relationship banker or business banker, you can get in touch with them directly or call us on 0861 100 033.
No banker?
Call us on 0801 114 949.
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Complete the form below and we'll call you back within 48 hours.
Call me back for debt assistance
If you have one or more loans with us and are struggling to make payment, please complete the form below.
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We have received your request. We will be in touch within 48 hours to assist.
4 ways to take control of your financial situation
1. Assess the situation:
Start by calculating all your debt. Review your income, expenses, and savings to get a clear picture of where you stand financially.
2. Review your budget:
Take a close look at your budget, which is simply your spending plan. Identify areas where you can reduce expenses or reallocate funds to make room for higher debt repayments. It’s important to prioritise essential expenses and consider cutting back on your non-essential spending. Monitor and adjust: Keep a close eye on your financial progress and adjust it as needed. Stay proactive in managing your debt. Assess your budget regularly and use any available extra money to reduce your debt. Every rand you save can go a long way.
3. Becoming debt free:
Once your financial situation improves you may find yourself with a little extra cash, use this to start your journey to being debt free.
4. Low hanging fruit:
If you have some debt that is almost paid up, why not pay these debts off first.
- Rank your rates: Consider paying your extra funds into your debt that charges the highest interest rate before paying extra into those longer-term debts. e.g., pay off your personal loan which charges a high interest rate before paying extra money into you home loan which is normally one of your lowest rates.
- Make your extra money work for you: If you have paid off a debt, don’t consider that extra cash as extra spending money. Rather take what you were paying off on those settled debts and add that to the payment of the next debt in your hit list. Before you know it, you will be reducing your debt at a lightning-fast pace and be well on your way to being debt free.
Remember: Taking these steps and staying on top of your finances can make a real difference in easing the burden and getting your financial situation back on track and staying on track. You’ve got this!
Learn more about interest rates.