Filter by

There are no risks to you. The money you deposit into our save or invest  accounts is treated the same as any other bank-guaranteed investment account.

Nedbank savings and investment solutions do not charge any account maintenance fees or commissions. Certain transaction fees may however, apply. For example, you would need to pay full service fees for your account if you are on a Money Market Investment Account and your balance drops below R20,000 or debits are less than R500.

The only investment you can link to a transactional card is the Nedbank Money Market Investment Account. 

This will depend on the product you’ve chosen. Additional deposits and withdrawals are not allowed on fixed-term deposits such as the Electronic Fixed Deposit and OptimumPlus. You can however, make withdrawals from your EasyAccess Deposit Account during the investment term without paying a penalty fee. PrimeSelect allows additional deposits and withdrawals. 

We may release money under certain circumstances, and we will charge a penalty fee. You will need to visit a branch with your supporting documents to apply for the early release of money. For amounts of up to R50,000 you may call our contact centre on 0800 555 111. Early releases are at our discretion. 

  • You can apply through our contact centre on 0800 555 111.
  • Use Online Banking or the Money app, but only if you have an existing Nedbank digital banking profile. 

You can get more information here

Yes. We will issue you an income tax certificate (IT3) after February every year. You will get a certificate only once you have earned a minimum amount of interest, as the South African Revenue Service (SARS) prescribes from time to time. The tax certificate will show your interest earned during the year, whether we have paid it out or whether it is still accruing in your account. Your tax requirements are unique to your profile, and we recommend that you seek advice from a qualified tax or financial consultant for expert guidance. 

The exception to the above is our range of tax-free products where you pay no tax on the interest earned. 

The Nedbank Tax-free Savings Account allows you to invest a certain amount of money every year without paying tax on the interest you earn. 

This account is similar to our tax-free savings option. With a tax-free fixed deposit account. However, you can decide on a fixed term over which to invest your money. A fixed investment term generally increases your chance of earning better interest, provided your money stays in place until maturity.

There are legislated limits on how much you may invest. At present, you can contribute up to R36,000 per tax year (from 1 March to the last day of February). The total lifetime limit that you may contribute is R500,000. 

  • You may, but this may not be in your best interest as every amount you invest comes off the total you may invest. 
  • For example, if you invest R36,000 as a lump sum and midway through the year you need to access R10,000, you may withdraw the R10 000. But you cannot replace that R10,000 during the same financial year, since you have already contributed R36,000 during the year. The R10,000 that you replace will be added to your yearly cumulative contribution amount and will take your total cumulative contribution for the year to R46,000, which means SARS will penalise you on the R10,000. 

SARS will penalise you when you submit your tax returns. The penalty is currently 40% of the amount of the excess contribution.

For example, if you contribute R36,100 for the year, you will be penalised on the R100 that exceeds the limit. The penalty will be 40% of the R100, which is R40. 

You can transfer the money held in your TFSA to one held with another financial institution. You will need to visit a branch and present a transfer-in request from the receiving institution to transfer the money between financial institutions. Transfers can take up to 10 business days to complete. 

The limit is applied to you as an individual and not to each account. In other words, if you open multiple TFSAs at one bank, or at various banks and financial institutions, you are still allowed to invest only R36,000 per year collectively in your various tax-free savings and as well as fixed-deposit accounts. 

If you invest in a TFSA or tax-free fixed deposit account, you will receive a tax certificate at the end of the financial year for that specific account. 

No. We can pay out the interest monthly or you can choose to have it capitalised (added to the investment amount). If you choose to capitalise your interest, it will not be considered as part of your contributions. 

You will receive a statement for each investment. These are made available on the Money app or Online Banking for your easy retrieval. To view or download your statements for free, simply register for a Nedbank ID, which allows you to manage your investment account on our digital platforms.

If we do not have your consent to reinvest your money or if there are no payout details on record, we will automatically reinvest your capital into a notice deposit at the rate applicable at the maturity date. 

Log in on the Money app or Online Banking, click on Transactions in the main menu, and then on Statements.

You will see preloaded statements. Or you can select the type of statement you wish to view or download.

Yes, you can receive your statements by email each month. Please contact the contact centre on 0800 555 111 to request this.

You can view your tax statements on the Money app and Online Banking. They are also available for download. 

You can get more information here

Electronic Fixed Deposit accounts are exclusively available on the Money app and Online Banking. They offer preferential rates and are for use on our digital banking platforms only. 

The money you deposit is invested over a fixed term of your choice between 1 and 60 months. Other digital-only investment accounts are the Electronic OptimumPlus for ages 55 and older, and the Electronic 32Day Notice account.

  • A flat interest rate applies to the Nedbank MoneyTrader regardless of the balance in the account, unlike the tiered rates on a JustInvest (where you earn more if you invest more).
  • The minimum opening deposit for a Nedbank MoneyTrader is R50,000 whereas the minimum opening deposit for a JustInvest is R5,000. 
  • Stop orders on a Nedbank MoneyTrader may only be processed monthly while stop orders for JustInvest can be processed weekly or monthly. 
  • The minimum additional deposit on a Nedbank MoneyTrader is R5,000 and the minimum additional deposit on a JustInvest is R500. 
  • The minimum withdrawal amount on a Nedbank MoneyTrader is R5,000 and the minimum withdrawal allowed on a JustInvest is R500. 

A stokvel is a savings pool where a group of individuals contribute an agreed-upon monthly amount. The group has full control of how they would like to use that money. Two common methods are to pay out monthly or yearly. The group can make monthly payouts, or they could keep investing their savings and get a sum at the end of the year.

The money in the stokvel offers each member in the group an equal and fair benefit. So, if your group decides to include R1,000 each month per member, and the group has five people, that R5,000 is up for grabs equally to everyone.

Being a member of a stokvel is voluntary, and usually, members are introduced to the stokvel on a personal recommendation. It makes it easier for these stokvels to have an informal agreement.

A Nedbank Stokvel Account is a standard group savings account that offers additional benefits to all members. Stokvel members can enjoy great offers, including a discount of up to 10% on groceries or school supplies and a R10,000 burial cover for each member.

An investment is a way to increase your money by putting a certain amount away for a specified time. The idea is to put money into a financial product such as a money market account, stocks, property or savings account to accrue growth. The more money you put in and the longer you leave it for, the more return you’ll get on your initial investment.

An umbrella that covers several types of secured transactions, which vary according to the needs of the lender and borrower.

A money market account is an interest-bearing account at a bank. Most money market accounts pay a higher interest rate than regular savings accounts and often include debit card privileges. 

The interest rate is always expressed as a yearly rate, so the first step to calculate interest on a money market account is to divide the yearly rate by 52 (the number of weeks in a year) to find the interest percentage that will be paid for the week.

Medium term is a holding period that is intermediate in nature. The exact period of time that is considered medium term depends on the investor's personal preferences.

In the fixed-income market, bonds that have a maturity period of 2 to 10 years are considered to be medium-term bonds.

A core investment strategy is by definition low-risk. Core investors tend to take a very long-term approach towards real estate investment, viewing real estate as a bond substitute with some diversification and inflation-hedging characteristics. They generally do not view real estate as a way to maximise returns. In the property markets, core strategies generally encompass the direct ownership of high-quality, fully leased assets located in primary markets that are well-diversified economically and that offer significant liquidity. 

Growth investing is an investment style and strategy that is focused on increasing an investor's capital. Growth investors are likely to invest in growth stocks, that is, small companies whose earnings are expected to increase at an above-average rate compared to their industry sector.

You will need to bring the following documents with you: 

  • If you are aged over 16: Your valid barcoded South African identity document (or a valid passport if you're a foreign national).
  • If you are aged under 16: Parent or guardian's valid barcoded South African identity document (or a valid passport if you're a foreign national) and child's birth certificate.
  • Proof of residence, such as a utility bill, rental invoice or a phone account that has your name and physical address on it.

Any situation where you have the option of buying something that has a chance to gain value in the future. The key to making money through investing is knowing which opportunities to take advantage of and how to manage them.

Your investment plan should outline what you’re planning to use the money for, how long you’re willing to leave it invested and what vehicles you put your money into to achieve your goals.

When it comes to savings, the rules are different for everyone. The general rule of thumb is to allocate at least 15% of your pre-tax income to retirement savings. After you have done this, you can then consider the following spending guidelines for your after-tax income:

  • 60% for necessities (housing, food, utilities)
  • 30% discretionary (entertainment and luxuries)
  • 10% into discretionary savings (e.g. for education, emergency fund, holidays)

Check our savings and investments options to see what works for you. 

This is standard group saving account with additional benefits, including: 

  • burial cover to the value of R10,000 per member (for R25 per member per month); and 
  • discounts on groceries and school supplies at selected Nedbank partners depending on the account closing balance at year-end. 

For Club Savings Accounts 

If you are an existing Nedbank Club Savings Account member, you simply need to complete and sign the Stokvel Insurance Declaration and member form and the Stokvel Account terms and conditions. Once this has been done (either in a branch or through the contact centre), you will need to submit all your member details (including name, surname, identity number, cellphone number and physical address) in the branch. You will receive a Stokvel Account welcome pack and all members will receive an SMS to confirm that their policy is active when your application has been approved. 

For new stokvels 

If you are an existing Nedbank client, dial *120*001# and follow the instructions. 

If you are a new Nedbank client, you and your main stokvel signatories will need to go to a branch to sign up for a new account. You will need the following documents: 

  • Valid South African identity card or document for each member. 
  • Copy of your stokvel constitution. 
  • Copy of your stokvel meeting minutes.
  • Proof of address for the stokvel’s chairperson, secretary, and treasurer.

No. To open an account, you can dial *120*001#, visit a branch or call our toll-free number on 0800 555 111.

Dial the Nedbank Contact Centre number, 0800 555 111, and say that you have a stokvel query. They will put you through to the stokvel team. 

No, this is a bundled offering.

The premium of R25 per member is debited directly from the Stokvel Account. 

When you make a valid claim, this benefit is paid as a cash amount into the Stokvel Account. You can use the R10,000 for any funeral costs such as groceries, buying a cow or to settle debt left as a result of the passing of a breadwinner. 

There is a six-month waiting period for all-natural deaths, while accidental death is covered from when we receive the first premium. 

No, the burial cover is available only to the direct members of the Stokvel Account. 

We will pay the money into the Stokvel Account. Your stokvel leadership will pay out the R10,000 to your family. 

The maximum age is 65, stokvel members need to be between the ages of 18 and 65 to qualify for the burial cover. 

Yes, we do. 

No. 

We do not cover suicide within the first 12 months. 

To benefit from this burial cover, you must be part of a stokvel. If a member leaves the stokvel, that member will no longer be covered by the Stokvel Account’s burial cover. 

You may contact Nedbank Insurance if you want to take up individual burial cover. We will quote the premium on an individual basis, which may result in a higher premium. 

Yes. But we will quote the premium on an individual basis, which may result in a higher monthly premium. You must call the Nedbank Insurance Contact Centre directly on 0860 333 111. 

There are no risks to you. All money invested in these accounts is treated the same as any other bank-guaranteed investment account.

Yes. We will create the policy as soon as Nedbank Insurance receives the members’ details. A six-month waiting period will apply for death because of natural causes, while we cover accidental death as soon as we receive the first premium. 

We can cover an unlimited number of stokvel members, if we receive the premium of R25 per member per month. 

You may be insured under up to three Nedbank-registered stokvels. Therefore, the maximum payment you can receive is R30,000.

The monthly premium of R25 per member will be debited directly from the Stokvel Account. If this amount (ie the total premium for all members) is not available in the Stokvel Account, we will deduct a double premium the following month. If this double payment does not go through the next month, we will cancel the policy. The stokvel leadership must therefore ensure that there is sufficient money in the account at the end of every month to cover the premium payment.

The stokvel leadership will need to go to a branch to reinstate the burial cover. A new six-month waiting period will apply in this case, as we will have to issue a new policy.

No. The stokvel leadership will need to ensure this amount is available in the account each month for each member.

We will make the payout to the Stokvel Account in 24 to 48 hours from the time we receive the required information (listed below). The claims process is as follows: 

  • A member of the stokvel leadership must call the Nedbank Contact Centre or visit a Nedbank branch to submit a claim. 
  • A member of the stokvel leadership must give the following information: 

- Name and surname of deceased

- Identity number of deceased

- Cause of death

- Date of death 

- Name and account number of the stokvel

The stokvel will receive the payout in cash in the Stokvel Account. The stokvel leadership must pay the money to your family members according to the governing rules of the stokvel.

You qualify for a discount at selected Nedbank partners based on your account balance on 31 October each year. The discount percentage depends on the closing balance of the Stokvel Account. Discount tiers (or levels) are as follows:

Account balance Discount
R10,000 to R19,999 Up to 5%
R20,000 to R29,999 Up to 8%
R30,000 and above Up to 10%

No, these discounts are applicable only at the end of the year and can be used over a three-month period. The discounts will be applicable only to stokvels that maintain the required monthly balance amount and have the required balance in their account on 31 October every year.

Online share trading gives you easy access to the JSE to execute trades electronically in real time. You can keep track of your orders in your order book online, without an advisor.

Whether you are an individual, company or trust, you can trade instruments and money and customise your own portfolio from our wide range of quality services, such as the following:

  • Full exposure to shares, currencies and commodities at a fraction of the cost.
  • Access to a variety of investment instruments.
  • World-class advice and execution services in derivative trading.
  • Access to well-researched trading ideas.

What are the benefits of online share trading?

  • You can manage your own investment portfolio.
  • You can access your investments at any time of the day.
  • You save on the costs of processing transactions.
  • You can customise your profile to your specific needs.

You also have access to the following:

  • A complete database with information on all listed companies.
  • JSE price information in real time.
  • The market depth of the JSE order book in real time. This means that you have a live view of what offers are in the market to both buy or sell a stock, and how many orders there are, at that moment in time, for that stock.
  • Price data of major global indices.
  • Prices of precious metals and major currency exchange rates.
  • Price and volume graphs of JSE shares.
  • In-depth company research reports.
  • Daily market reviews.

Online share trading operates in a secured environment that we review and audit regularly. Your Nedbank ID username and password combination uses the latest technologies to secure your digital interaction with us and our partner sites.

It is your responsibility to choose a strong password and to keep this information private at all times.

Visit this page for more on setting up and managing your Nedbank ID profile.

Our online share-trading facility offers access to the in-depth, proprietary research produced by the Nedbank Private Wealth Investment Research team to help you make informed decisions.

Yes. Trading instructions are sent to us through a secure network connection and are placed into the JSE central order book immediately.

We will submit trades placed after hours (after 17:00 on Mondays to Fridays and on public holidays) to the JSE on the next business trading day when the market opens.

No. If you have any questions about how to trade, speak to your portfolio manager or stockbroker, or contact the contact centre.

Yes, you can access our system as the website is secure (indicated by ‘https//’).

You can trade Krugerrands as a normal equity share. You can only trade a full, half and quarter Krugerrand.

To trade Krugerrands, you must search for the following codes:

  • KR (full)
  • KRHT (half)
  • KRQT (quarter)

Refer to the trade guide on how to navigate the trade screen.

Use the trade guide for more details on the below steps.

  1. Log in and select the account you wish to trade for.
  2. Then click on Trade. A Place new trade order screen will appear.
  3. Select the instrument type you wish to trade and follow the below steps.
  • Check Trade from account – if you have more than one trading account, make sure you have selected the correct account number.
  • Insert the share code or company name of the share you would like to trade.
  • Specify the Trade type – either Buy or Sell. You will be able to sell shares only if you already hold those shares in the selected account.
  • Specify the Order volume.
  • Select the Order type – either Market or Limited. If the order type is Limited, then you need to specify the Limit price (c).
  • Select Life of order. If the order type is Market, then the life of order is Day order. If the order type is Limited these options will be available for Life of order:
    - Day order
    - One week
    - One month
    - End of week
    - End of month
    - Select own date
  • An order can be placed for up to 90 trading days. The order will reside in the system until it expires, is executed or you cancel the order.
  • Specify if you would like to receive notifications (email and/or SMS).
  • To place the order select Submit trade order. The order will now appear in your order book on the Order page.

If you are a Nedbank online share-trading client, you cannot place a trade by email, except in extreme circumstances (for example, the online system is unavailable). In such cases, you can place a trade by email between 09:00 and 17:00 on business days by sending an email to us, specifying:

  • the share code,
  • the exact number of shares, and
  • the limit price.

If you are a Nedbank Private Wealth client, you can contact your stockbroker to place trades.

If you are a Nedbank online share-trading client, you cannot place a trade by telephone, except in extreme circumstances (for example, the online system is unavailable). In such cases, you can place a trade by phone between 09:00 and 17:00 on business days by calling us, specifying the share code, the exact number of shares and the limit price.

  1. The trade’s status will be shown as Filled in your order book.
  2. You will receive a broker’s note (contract note) the following business day confirming the trade.

If you have a portfolio manager or stockbroker

Contact your portfolio manager or stockbroker to change your trade.

If you don’t have a portfolio manager or stockbroker

  • To change a trade you must cancel and resubmit the trade. Only orders with the order status Active can be cancelled.
  • To cancel a trade, click on Edit order at the top right and select Cancel order.

  1. Select orders from the main menu. A list of your orders will appear.
  2. Search for the specific order you wish to cancel or choose from the list.
  3. Click the three dots at the end of the order, then select View detail. The details of the order will show.
  4. Click the three dots next to edit order.
  5. Select Cancel order from the options.

Once you have submitted a trade, the order is sent to the JSE where it will be traded. The JSE will send you a message detailing the status of your order.

To view the status of your orders, click on the orders in the main menu. The possible statuses are as follows:

New The order is in the market waiting to trade.
Filled The order is fully met, ie the full volume of shares has traded.
Partially filled The order is partially met. The full volume of shares has not yet traded.
Expired The date set on the life of order has expired.
Cancelled The order has been cancelled from the market.
Partial cancellation A portion of the volume has traded, and the remaining volume has been cancelled from the market.
Rejected The order has not met certain trading rules and has been rejected from entering the market.

Nedbank Private Wealth online share-trading accounts

Your stockbroker can conduct bear or short sales on your behalf.

Nedbank online share-trading accounts

Nedbank online share-trading accounts cannot conduct bear or short sales.

But you can do the following:

  1. Apply for a CFD account to conduct short sales on limited shares.
  2.  Log in to you your account, and click on apply in       the top right-hand corner.
  3.   Select CFD from the available options. 
  4. Ask to be upgraded to a Nedbank Private Wealth account with a dedicated stockbroker.


The stockbroker can conduct bear or short sales on your behalf. A Nedbank Private Wealth account with a dedicated stockbroker has a different fee structure to a Nedbank online share-trading account, and qualifying criteria may apply.

You can trade via the app if you are a Nedbank Private Wealth client. This functionality is not yet available to other clients. Log in, select Trade and follow the instructions. Please refer to the trade guide on how to navigate the trade screen.

You can trade forex via the Derivatives desk; please contact the desk on +27 (0)11 294 8569.

Yes, you can view the portfolio as part of your online share-trading portfolio.

You cannot trade unit trusts via the website, but an instruction will be sent to the unit trust department on your behalf. Please send us an email instruction specifying the following details:

  • Account details (BDA number and your name)
  • Unit trust fund name you wish to invest in
  • Value you wish to invest

We levy fees to a trade according to the fee schedule.

For each trade, the following applies:

  • We charge a minimum brokerage fee depending on your account type. The brokerage minimum fee is R70 per trade and is calculated on a sliding scale.
  • JSE fees and taxes.

You can view a breakdown of the fees at this website.

Yes. A monthly fee applies and is charged quarterly. If you have a live price subscription, the monthly fee is R70 per month.

You also pay quarterly administration fees.

Strate is the approved central securities depository for equities in South Africa. Strate enables the secure, electronic settlement of share transactions on the JSE and for off-market trades.

The nature of the corporate action will be published under the company Sens on the website. Go to the news section, search for the particular share or company on the website and select Sens and News.

This depends on the type of corporation action. The details are in the Sens announcement. Go to the news section on the website, search for the particular share or company, and select Sens and News.

It will depend on the nature of the corporate action. Please refer to the company announcement of the share on the website. To find the announcement go to the news section on the website, search for the particular share or company, and select Sens and News.

This depends on the type of corporate action. Please refer to the company announcement of the share on the website. To find the announcement go to the news section on the website, search for the particular share or company, and select Sens and News.

This depends on the type of the corporate action. Please refer to the company announcement of the share on the website. To find the announcement go to the news section on the website, search for the particular share or company, and select Sens and News.

You can transfer only the cash amount available in your trading account.

The payment guide gives more details on the steps below:

  1. Select Payments from the main menu.
  2. If you have more than one trading account, select the relevant account number.
  3. Click on Pay.
  4. Confirm or select the account details of the bank account to which you want to transfer the money.
  5. Enter the amount that you want to transfer, and submit.
  6. Click on Next to confirm the payment details.
  7. If the payment details are correct, click on Next to submit the payment. If the details are incorrect, click on Back and make the required changes.
Note: If the pay button is greyed out, contact your portfolio manager, stockbroker, or the contact centre.

It takes one to two business days from when we receive all the required documentation, if we receive this before 16:00.

But we are currently experiencing a high number of requests to open new accounts. As a result, our turnaround time has increased to five working days. We are doing everything we can to speed up the processing of these applications and hope to be back to normal turnaround times shortly.

You can access your account only on the following business day as the account number is issued by the JSE.

Yes, you can apply online. You would need to send us a certified copy of your identity document or passport before we can open the account.

Yes, you can open an account in the name of any legal entity. To apply:

  • please email your request to us; and
  • specify the entity type.

We will then send you the correct forms to complete the application.

Or click on Apply in the top right-hand corner of the homepage and select Entity.

To open an account for a minor, the parent or guardian of the minor must do the following:

  1. Register for a Nedbank ID if you haven’t already done so. Click here to watch a video on how to register.
  2. Open a stockbroking account in the minor’s name.
    If you already have an online share-trading account, contact the contact centre. If you don’t have an existing online share-trading account, register for a new account by clicking on Apply in the top right-hand corner of the homepage and following the steps.
  3. Send us the following documents before trading can begin:
  • A certified copy of the parent/guardian’s identity card or document.
  • A certified copy of the birth certificate of the minor.
  • The relevant completed forms that will be forwarded to you by the contact centre.

Once you have logged in to your account, you will see a seven-digit number on the right with your name next to it. This is your account number.

Your online trading account number is also known as the BDA number.

Yes, you can have multiple accounts.

You will have to complete a separate mandate for each additional account and each account will be charged its own service fees.

  • To apply online click on Apply in the top right-hand corner of the homepage and select the relevant option.
  • To apply by email please send your request to us.

If you have multiple accounts, you must link your accounts to your profile for you to view all your accounts. To link your accounts, contact us on the details below with your account details on hand.

You must instruct your current stockbroker to move your shareholding account to us.

Once you have done this, complete the following steps:

  1. Notify us so that we can arrange for the shares to be accepted and give you the necessary documentation.
  2. If you have not registered for a new online share-trading account yet, register by clicking on Apply in the top right-hand corner of the homepage and following the steps.
  3. Complete the portfolio transfer form with your latest statement of holding with the current broker and send this back to us.

  1. Before you close your account, make sure that all shares and cash have been removed from your account.
  2. Once you have done this, notify us that you want to close your account by sending an email to us.

You must have an active share-trading account. If you dont, please register for one. For an offshore account, send us your request with your contact details, we will email you the documents to complete.

  • You can deposit money into your online share-trading account using Online Banking.
  • The banking details would have been included in the welcome letter when you opened your account or you can log in to online share-trading, click on Payments and view the instructions under Depositing funds.
  • Please use your designated seven-digit stockbroking account number as the reference number. This will ensure that the money is deposited into your online share-trading account timeously.
  • It can take between 24 and 48 hours before the money will show in your account.

 

Yes, you can transfer money from any bank.

It can take up to two days, depending on which bank you are paying from.

Please send proof of payment to the contact centre. Once we receive the proof of payment, we will credit your account with the amount deposited until the payment clears. You should trade only to the value of the amount you have deposited.

Yes. You earn interest on all cash balances. This will be credited to your account monthly. The interest rate that applies is determined by the JSE and is subject to change at its discretion.

  • You must complete the registration process.
  • Ensure that you read and understand the rules, terms and conditions, commitments and disclaimers in the registration section.
  • You will also need to transfer money to your account. We will send you the bank details once you have created your account.

There is no minimum investment amount. But a minimum brokerage fee of R70 per deal will apply. Please check the fee schedule for other trade fees.

Yes, if you are a Nedbank Private Wealth client, you can trade on your phone using the Nedbank Private Wealth app. (If you haven’t downloaded the app yet, go to the app page to find out how.)

Yes, if you are a Nedbank online share-trading client you can trade on your phone in one of two ways:

  1. Using the cellphone browser.
  2. Via the website, which is designed for laptops or desktops.

Once you are logged in, click on Trade and follow the instructions.

Since the website is available 24/7, you can place a trade at any time. But trades placed outside of the JSE trading hours (09:00 to 17:00 Mondays to Fridays, excluding public holidays) will be entered into the market only once the market reopens on the following trading day.

Dividends will usually be paid into your trading account cash balance, but you can ask that they are paid into your income balance of the trading account.

Yes. We are legally obliged to report your interest and trading activity to SARS.

You are responsible for your own options on a corporate action. You will receive communication on corporate actions for you to make an election.

If you don’t receive any communication, please contact Nedgroup Investments at 0860 123 263 or +27 21 412 2003.

A CFD is an over-the-counter derivative contract under which two parties agree to exchange the difference between the opening and the closing value of the contract, with reference to an underlying equity instrument. CFDs allow investors to position themselves in relation to the rise or fall of JSE-listed securities, without the need for ownership of the securities.

CFDs are a leveraged product that requires a deposit of cash as margin rather than the payment of the full value of the underlying position from an investor. Depending on the position taken by the investor, the investor may be either the long or the short counterparty to the CFD. Effectively cash is being borrowed by the long counterparty and lent by the short counterparty regarding the underlying security.

The trading platform on the website allows the investor to place CFD orders with Nedbank Capital, see real-time CFD prices and manage all trading affairs on the investor's margin account. CFD prices offered should be identical to the underlying JSE market prices.

If you would like more information, please send an email to derivativestrading@Nedbankprivatewealth.co.za.

Nedbank Capital CFDs are traded via the online share-trading website. This is a free service you can use once you have completed an application form and we have accepted your application by giving you a CFD account number.

The trading platform on the website allows you to place CFD orders with Nedbank Capital, see real-time CFD prices and manage all trading affairs on your margin account. CFD prices offered should be identical to the underlying JSE market prices.

You need to apply for a CFD account, and your account must be activated to trade CFDs before you can start trading in them.

You trade CFDs like you trade normal shares via the websites. On the trade screen you need to select the instrument type (CFD). Once selected, complete the rest of the trade fields as indicated in the trade guide.

Note: CFDs are not available on all shares.

If you have any questions, contact the Derivatives Desk at this email derivativestrading@Nedbankprivatewealth.co.za or this phone number +27 (0)11 294 8569.

You must open an online share-trading account first.

Send us an email and we will send you the Schedule for Individual Associate document, which you need to complete.

We need the executor or person holding the power of attorney to complete the Schedule for Individual Associate form. We also need the following documents for FICA purposes:

  • Certified copy of the deceased's barcoded identity document.
  • Certified copy of the death certificate.
  • Certified copy of Letter of Executorship
  • Certified copy of the executor's barcoded identity document.
  • Executor's utility bill (not older than three months) or a certified copy.
  • Copy of the estate's bank statement.
  • Power of attorney - all instructions must come from the executor, and if the executor has appointed a third party to unwind the estate, a certified copy of the power of attorney is required together with a certified copy of their barcoded identity document and their utility bill.

All documents must be certified as true copies by a commissioner of oaths.

Under normal circumstances no faxed or emailed documents would be accepted. However, due to social-distancing restrictions created by Covid 19, we are currently accepting emailed documents. Documents certified as true copies by a commissioner of oaths may be emailed to us until further notice.

Original hard copy documents may be sent via registered mail to the following address:

  • ATT: Online Share-trading, Nedbank Online Share-trading, P O Box 1007, Johannesburg, 2000.
  • Or deliver them by hand to Online Share-trading, Nedgroup Private Wealth Stockbrokers, Nedbank Building, Block H, 2nd Floor, c/o Rivonia Road and Maude Street, Sandown.

A third alternative is to have the documents delivered at your nearest Nedbank branch with the following address: Online Share-trading, Docex 327, Nedgroup Private Wealth Stockbrokers, Nedbank Building, Block H, 2nd Floor, c/o Rivonia Road and Maude Street, Sandown, Tel: +27 (0)11 294 3681.

Please insist on a track-and-trace number to follow up with our mailroom should the documents not be received within three to five business days.

Derivatives are instruments that provide you with a gearing effect on your investment. Examples of derivatives are CFDs, single-stock futures and index futures.

If you would like more information about derivatives, please contact the Derivatives Desk on +27 (0)11 294 8569.

The JSE is a stock exchange licensed as an exchange under the Securities Services Act, 36 of 2004. It has evolved from a traditional floor-based equities trading market to a modern securities exchange that provides fully electronic trading, clearing and settlement in equities, financial and agricultural derivatives and other associated instruments, and has extensive surveillance capabilities.

This is a trust account where all available money in your share-trading account is kept under protection of the JSE. This is to ensure that all trades made on the exchange are paid for.

You can access this information on the JSE website by selecting Research centre from the menu tab.

You can see the following:

  • Prices: the current share price of the share listed on the JSE. These are either delayed or live prices.
  • Company information: details of the company listed on the JSE.
  • Sens and news: company news and company Sens announcements.
  • Graphing: 10-year graphing history.
  • Market alerts: see certain prices and company list, check market tools to monitor and be up to date with market activities.
  • Market information.

Once you have logged in to your online share-trading account, select Portfolio from the main menu. You can see the following:

  • Your current holdings.
  • The cost at which you bought the share.
  • The market value of your portfolio.

On the login screen, click on Forgot your details?

If you have forgotten your username

Click on Forgotten your username?, complete the details and follow the instructions. Please have your cellphone with you.

If you have forgotten your password

Click on Forgotten your password?, complete your username, insert a new password and follow the instructions. Please have your cellphone with you.

To change your password, simply follow these steps:

  1. Go to the Nedbank ID page.
  2. Log in using your current username and password.
  3. You will see your name in the top right-hand corner with a drop-down arrow next to it. 
  4. Click on the arrow, select Change password and make your changes.

Your password will be revoked after three unsuccessful attempts.

If you have forgotten your password, click on Forgotten your password?, complete your username, insert a new password and follow the instructions. Please have your cellphone with you.

Yes, you can – simply follow these steps:

  1. Go to the Nedbank ID page.
  2. Log in using your existing credentials.
  3. You will see your name in the top right-hand corner with a drop-down arrow next to it. Click on the arrow, select Change username and follow the instructions.

Once your username is changed, you will automatically be logged out and will need to log in again with the new username.

This is a share that is not trading on the JSE. As a result, you cannot trade in this share via our website.

If the share was a listed share, the company may have decided that they no longer want to be listed and may have requested to be delisted by JSE. The reason for delisting would be different for each share. For answers around a specific share, please check Sens and News on the website.

A stockbroker is a professional trader who buys and sells shares on behalf of clients. The stockbroker may also be known as a registered representative or an investment advisor. 

Stockbrokers are, for the most part, middlemen. Stocks are bought and sold through stock markets such as the JSE, and most people who want to trade stocks need brokers to make trades on their behalf.

Stockbroking is a service that gives retail and institutional investors the opportunity to buy and sell equities.

Stockbroking has evolved over the past few decades – from physical paper documentation and over-the-phone deals to online transactions. But the process for buying and selling shares is broadly the same: it requires access to a stock exchange’s books.

To trade on an exchange, you have to be a member of the exchange or work for a member firm. Stock exchanges place strict regulations on who can trade shares directly on their books, which is why most individual investors hoping to deal shares will do so via a stockbroker.

A Nedbank ID is a unique username and password that gives you online access to all our products and services and provides a secure way of interacting with us. With a Nedbank ID you can:

  • use the same username and password across all your Nedbank products and services, such as Online Banking, which means you don’t have to remember multiple login details;
  • access services that you would normally have to go into the branch to get done;
  • get an integrated view of your accounts when you interact with us online; and
  • enjoy a safer banking environment using Approve-it technology.

You need a Nedbank ID to access any of the Nedbank digital channels.

Some of your personal details may be outdated. For help please call our contact centre.

If you are having trouble accessing your account using your Nedbank ID username, please follow these steps to check that your personal details are correct:

  1. Go to the Nedbank ID page.
  2. Log in using your current username and password.
  3. You will see your name in the top right-hand corner with a drop-down arrow next to it. Click on the arrow, select Your details and update your details if necessary. 

(If your details are all correct but you have trouble accessing your account, please contact the Nedbank ID helpline on 0860 555 125.)

Yes, you can.

  1. Go to the Nedbank ID page.
  2. Log in using your existing credentials.
  3. You will see your name in the top right-hand corner with a drop-down arrow next to it. Click on the arrow, select Your details and update your details as required.

Once you have logged in to your online share-trading account, select Portfolio from the main menu. If you have more than one account linked to your profile, select the account you would like to view from the Linked account drop-down list.

This is a security feature of Nedbank ID.

Select Market tool or Market indicators from the main menu. The Charts functionality at the top left will enable you to save and load your user preferences.

Once shares have been sold, the settlement cycle is T+3 (trade day plus three working days). After this, your cash will be available for withdrawal.

You cannot withdraw money using the Nedbank Private Wealth app. Please use the stockbroking website to request a withdrawal.

If you are a South African resident, we cannot pay into a non-South African bank account. We can pay to a non-South African bank account only if you are a non-resident client.