Benefits of short-term payment relief


  • Short-term relief by not having to make payments on your debt for up to three months.


Drawbacks  of short-term payment relief


  • You will pay more interest in the long run as interest will still accrue during your relief period, but remember that you can always pay extra in future when your finances are back on track.



How to proceed

Call us

Call us

Call us on 0801 114 949 or fill in the Call Me Back form below and we will get back to you, or send an email to

What we need from you:

What we need from you:

  • Motivation for your request.
  • A letter from your employer confirming a reduction in your earnings due to reduced time, maternity leave or another reason.
  • Confirmation of unforeseen expenses, for example medical or funeral expenses.
  • Your latest 3 months’ bank statements.
What we will do

What we will do

If you qualify, approval takes 3 working days, provided that all documents have been submitted.

  • We will check your account for any holds or previously approved payment relief.
  • If the account is more than three months in arrears, we will not offer payment relief.
  • If you qualify, we will send you an approval letter; and amend your debit order.
  •  If there are arrears at the end of the payment relief period, we will send you confirmation of your arrears payment arrangements.


Looking for more solutions or services?

More solutions

Ready to put a solution in place or need advice?

Call your banker

If you have a relationship banker or business banker, you can get in touch with them directly or call us on 0861 100 033. 

No banker?

Call us on 0801 114 949.

We will call you

Complete the form below and we'll call you back within 48 hours.


Call me back for debt assistance

If you already have a loan(s) with us and are struggling to make payment, please complete the form below.

If you do not need assistance with your existing debt with us and are looking for help with taking up a new loan, find the best solution here.

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Thank you!

 We have received your request. We will be in touch within 48 hours to assist.