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We can send you a paid-up letter only once your account has been closed.

  1. Log in with your Nedbank ID, app PIN or fingerprint.
  2. Swipe to Loans to choose your closed account.
  3. Go to Documents > Request paid-up letter.
  4. Follow the prompts to see, download or share your paid-up letter.

We can send you a paid-up letter only once your account has been closed.

  1. Sign in to Online Banking with your Nedbank ID.
  2. Go to Loans to choose your closed account.
  3. Go to Features > Documents > Paid-up letter.
  4. Follow the instructions to share, download or view the paid-up letter.