Accounts
Bank how and when you choose to, with the low fees or extra benefits you want.
Credit cards
Shop online or instore and earn rewards for it, with up to 55 days interest-free credit.
Personal loans
Personalised interest rates for affordable loans from R2,000 to R300,000.
Home loans
Loan up to 100% of the property value or up to 105% if you are a first-time buyer.
Accounts
-
Everyday banking
Safety, convenience and rewards
-
Youth banking
For under 16s, or under 25s
-
Private Clients
For a professional banking experience
-
Digital wallet
Your phone is your bank account
-
Private Wealth
The globally integrated account
-
Goal saving
Easy access to interest earned
- Refugees and asylum seekers
Credit cards
Rewards
Ways to bank
Accounts
-
On demand
Money available at any time
-
In 24 hours
Cash in your hand the next day
-
In 32 days
Funds ready within a month
-
End of term
Investments left until maturity
Personal loans
Home loans
Student loans
Overdrafts
Blog
Talk to us
Find us
- Login & Register
- Online Banking
- Online Share Trading
- NetBank Business
- NedFleet
- Nedbank Greenbacks
- Register for Nedbank ID
- Accounts
- Everyday banking
- Youth banking
- Private Clients
- Digital wallet
- Private Wealth
- Goal saving
- Refugees and asylum seekers
- See all accounts
- Get help choosing
- FAQ
- How-to guides
- Everyday banking
- Savvy Bundle Platinum
- Savvy Plus Gold
- Pay-as-you-use
- Youth banking
- Nedbank4Me
- Unlocked.Me
- Private Clients
- Pay-as-you-use
- Young Professionals
- Private Bundle and Private One
- Digital wallet
- MobiMoney
- Private Wealth
- Private Wealth Bundle
- Goal saving
- MyPocket
- Refugees and asylum seekers
- American Express
- Amex Gold
- Amex Platinum
- Rewards
- Ways to bank
- Save & Invest
- Accounts
- On demand
- Club
- Money Market
- Stokvel
- In 24 hours
- JustInvest
- PlatinumInvest
- Tax-free Savings
- MoneyTrader
- Tax-free Fixed Deposit
- EasyAccess Fixed Deposit
- PrimeSelect
- In 32 days
- Electronic 32Day Notice
- 32Day Notice
- End of term
- Electronic Fixed Deposit
- Electronic Optimum Plus
- Platinum Fixed Deposit
- Fixed Deposit
- OptimumPlus
- Personal loans
- Consolidation loan
- Secondhand car loan
- Home improvement loan
- Exclusive short-term loan offers
- Explore loans
- FAQ
- How to guides
- Consolidation loan
- Secondhand car loan
- Home improvement loan
- Exclusive short-term loan offers
- Home loans
- Building loan
- Switching home loan
- Repossessed properties
- Start your home buying journey
- Solar Energy Finance
- Explore home loans
- FAQ
- How to guides
- Track application
- Building loan
- Switching home loan
- Repossessed properties
- Start your home buying journey
- Solar Energy Finance
- Student loans
- Explore student loans
- Overdrafts
- Learn
- Blog
- Blog
- Contact us
- Talk to us
- Find us
- Talk to us
- Find us
Banking reimagined post-pandemic: go digital
Banking reimagined post-pandemic: go digital
Staff writer
Posted 03/12/2021 Updated 13/12/2021 1 min
Covid-19 has forced us to accept, and embrace, new ways of banking.
A year-and-a-half into South Africa’s Covid-19 lockdown we’ve all adopted new habits to stay safe, but still get on with life. It’s the new normal. A new habit many have taken to with great enthusiasm is online banking. It’s super convenient to be able to do all your banking from home or your smart device without having to brave the crowds in branches and malls.
You can expect the growth of digital banking options to continue, greatly improving your banking experience. You can look forward to the following:
Greater convenience
The Covid-19 lockdown forced some clients to make the leap to digital services for the very first time. Many of those who had resisted using basic services like online banking or online shopping, believing them to be ‘too difficult to understand’ or ‘unsafe’, have today become digitally savvy, transacting on their computers and mobile devices. Necessity is truly the mother of invention.
The pandemic made us realise that digitisation is an absolute business imperative for the banking industry
Digitisation affects the way we now pay with our cards. Take, for instance, contactless payments at the till. Nedbank clients already enjoy the convenience of tap on phone or Apple Pay options. All new debit and credit cards are fitted with the ability to pay using tap-and-go technology. All purchases below R500 don’t need a PIN, which speeds up payment and reduces everyone’s time in queues.
Many who previously resisted this (out of fear that it would make them vulnerable to theft) are now happily tapping and going because it means they don’t have to touch devices that could be contaminated.
Human-computer tag teams
For digital banking to work for you as a client, more and more client-related issues need to be resolved online. Gone are the days of having to phone a call centre or even visit a bank. Your queries can now be handled in virtual meetings via Skype or Zoom, which saves you valuable time.
Additionally, digital banking platforms already include helplines, so you can speak directly to staff at your financial services provider about any digital issues.
Exciting future innovations are on the way. Soon, you’ll also see many more self-service functions becoming available. Artificial intelligence (AI) and machine-learning tools will anticipate what you might need and allow you to activate those services.
The great benefit for clients is that you will have absolute control over anything – from opening and closing accounts to requesting a loan or managing credit limits.
Fast-tracked digitisation
The machine-enabled processing of users’ transactions is just a start to whole new digital banking experience. Very soon clients will be able to submit documentation in digital format. No need for physical documents and ink signatures anymore.
While the pandemic has been disruptive in many ways, it has made all of us realise that digitisation is no longer an option, but an absolute business imperative for the banking industry. The world of banking has been reimagined and digitisation is at the heart of it all. As a client, you don’t want to be left behind.