American Express Platinum R500 Annual Streaming Credit Promotion
Terms and conditions
1. Definitions
The words in the table below mean the following:
| Word | Meaning |
| annual benefit period | The period used to calculate the R500 annual benefit limit. The applicable start date, end date and reset basis will be communicated in the final campaign material. |
| card account | An eligible American Express Platinum Card account issued by Nedbank. |
| cardmember (you, your) | A person who meets the eligibility requirements in these terms and conditions. |
| eligible streaming service | Netflix, Amazon Prime, Spotify or Audible, subject to the qualifying plans and payment channels approved by Nedbank. |
| good standing | Your card account is active, not in arrears, and has not been handed over for legal collection or debt recovery. |
| promoter (we, us, our) | Nedbank Limited, registration number 1951/000009/06. |
| statement credit | A credit posted to your eligible American Express Platinum Card account for a qualifying subscription payment. |
2. The promoter
Nedbank Limited runs this promotion and may make it available only to eligible American Express Platinum Cardmembers included in the approved campaign base.
3. Promotion period
The promotion is intended to operate as an always-on benefit from the commencement date communicated by Nedbank. The final commencement date and the annual benefit reset basis must be confirmed in the published campaign communication before launch.
4. Who may participate
4.1 To participate, you must:
4.1.1 be 18 years or older;
4.1.2 hold a valid South African identity document or smart identity card;
4.1.3 be an American Express Platinum Cardmember;
4.1.4 have an active eligible card account in good standing;
4.1.5 be included in the approved campaign base; and
4..1.6 comply with these terms and conditions.
5. How to qualify
5.1 Use the same eligible American Express Platinum Card to make 3 consecutive subscription payments to the same eligible streaming service.
5.2 The eligible streaming services are Netflix, Amazon Prime, Spotify and Audible.
5.3 Payments made to different streaming services cannot be combined to satisfy the 3-consecutive-payment requirement.
5.4 The qualifying payments must be successfully processed during the applicable qualifying period and must be identifiable by Nedbank as eligible subscription transactions.
5.5 Cancelled, reversed, refunded, unsuccessful or fraudulent transactions do not qualify.
5.6 Any registration or activation requirement, qualifying payment channel, qualifying subscription plan and the applicable 3-month qualification window will be communicated before launch.
6. The promotional benefit
6.1 Once you meet the qualifying requirements, eligible subscription charges will be credited to your card account as a statement credit.
6.2 The total benefit is limited to R500 per eligible card account per annual benefit period across all eligible streaming services combined.
6.3 The benefit is not R500 for each streaming service.
6.4 The offer provides up to 3 months of complimentary streaming, depending on the value of the qualifying subscription charges and the remaining portion of the R500 annual limit.
6.5 No cash payment, transfer or alternative benefit will be provided.
6.6 The statement-credit processing frequency and posting timeline will be stated in the final campaign communication.
7. Exclusions and reversals
You will not qualify if you do not meet the eligibility or transaction requirements. Nedbank may withhold or reverse a statement credit where the underlying transaction is cancelled, reversed, refunded, unsuccessful, duplicated, incorrectly identified or fraudulent, or where the credit was applied in error. Any employee, agency, contractor, service-provider or sponsor exclusions will be confirmed before publication.
8. Supplementary cards and multiple accounts
The treatment of supplementary cards, multiple Platinum Card accounts and multiple subscriptions must be confirmed in the final published terms. Unless Nedbank communicates otherwise, the R500 annual limit applies per eligible primary card account and includes qualifying transactions made on supplementary cards linked to that account.
9. Personal information
We will process personal information reasonably required to administer the promotion, confirm eligibility, validate transactions, communicate with you, apply statement credits, investigate queries and prevent fraud. Personal information will be processed in accordance with applicable South African data-protection laws and Nedbank’s privacy notice. We may share information with service providers only to the extent reasonably necessary to administer the promotion and subject to appropriate safeguards.
10. General
10.1 All campaign material published by Nedbank forms part of these terms and conditions. If there is an inconsistency, these terms and conditions prevail unless the campaign material expressly states otherwise.
10.2 Nedbank may amend, suspend or withdraw the promotion where reasonably necessary, permitted by law, required by law or caused by circumstances beyond Nedbank’s reasonable control. Nedbank will communicate any material change through an appropriate channel.
10.3 Nedbank is not responsible for a streaming service’s availability, content, pricing, subscription terms, technical performance or any change made by the streaming service provider.
10.4 You remain responsible for your subscription agreement and for cancelling or changing a subscription directly with the relevant streaming service.
10.5 Nothing in these terms excludes or limits any right or remedy that cannot lawfully be excluded under applicable law.
10.6 These terms are governed by the laws of the Republic of South Africa.
11. More information
The approved terms and conditions will be available at nedbank.co.za/termsandconditions. For assistance, use the contact details stated in the final campaign communication or contact Nedbank through its official client-service channels.
