Value-Added Services Always On  

Terms and conditions

1. The promoter

Nedbank Limited, registration number 1951/000009/06 (we, us, our), runs this competition. We reserve the right to make it available to a select group of clients only.

2. Competition period

The competition starts on 1 June 2023 and ends on 31 December 2023 (competition period).

3. Who can and cannot participate in the competition

3.1 A participant (you, your) must:

3.1.1 be 18 years or older;

3.1.2 have a valid South African ID;

3.1.3 ensure that your bank account is in good standing, which means that it must not be in arrears or have been handed over for legal collection; and

3.1.4 have a transactional account.

3.2 Our employees (including temporary and contract employees), associated companies, agents, contractors, and sponsors may not participate in the competition. 

4. How to enter

To stand a chance to win the prize, you must do the following during the competition period:

4.1 Buy any of the following qualifying products:

· Any mobile network operator’s prepaid product

· Prepaid electricity or water

· A voucher

4.2 Make a successful payment using the Bill payments feature.

5. The prize

Participants stand a chance of winning the following monthly prizes.

6. Selection of winners

6.1 The random computer-generated draw to select the winner(s) will take place via Microsoft Teams, which will be recorded on the following dates:

6.2 If you win, the following applies:

6.2.1 You will receive the prize only once we have verified and confirmed your details, including your compliance with these terms and conditions.

6.2.2 We will call you on the cellphone number that we have on record for you within 5 business days of the draw date.

6.2.3 Voucher prizes will be emailed or sent via SMS to the winners within 10 working days of the draw.

6.2.4 Trolley dashes at Pick n Pay (Pick n Pay Hyper Markets, Liquor and Clothing stores are excluded):

6.2.4.1 We will let you know which store you must attend, and it will be based on your location.

6.2.4.2 We will advise you of the date and time of the trolley dash.

6.2.4.3 You must be willing to consent the following:

· A photo session before the trolley dash

· A video recording during the trolley dash

· Use of your photo and the video recording for marketing purposes.

6.2.4.4 If you do not consent to the above, you will still receive your prize.

6.2.4.5 You will have 10 minutes to walk through the store to plan your route before the trolley dash.

6.2.4.6 Once the trolley dash has started, you will have 2 minutes to return to the starting point.

6.2.4.7 If the value of the items in your trolley is less than R25 000 (including VAT), you will forfeit the remainder of the prize. If the value of the items exceeds R25 000, you must remove items from your trolley until you have reached R25 000 or a lower amount.

6.2.4.8 Exclusions: Cash withdrawals, products from the cigarette counter, tickets from the Ithuba Lottery machine, tillpoint payments and third-party payments are excluded.

6.2.4.9 Limits: You will be limited to 6 products per food category and 1 small appliance per appliance type.

6.2.4.10 You may not cause damage to products or store fittings during the trolley dash, and you may not use your arm to rake store shelves.

6.2.5  R300 000 towards a car purchase on Avo Auto:

6.2.5.1 We will give the dealership from which you selected a vehicle a credit note of up to R300 000 towards the purchase of any selected vehicle.

6.2.5.2  If you buy a vehicle for less than R300 000, we will give the difference of the total vehicle invoice amount and the R300 00 in the form of Avo shopping vouchers of up to R25 000 in total, rounded to the nearest R100. If you buy a vehicle for more than R300 000, you will be responsible for the amount above R300 000.

6.2.5.3 Delivery costs of the vehicle will be included in the vehicle cost invoice subject to clause 6.2.5.1.

6.2.6 We will try to contact you up to 5 times. If we cannot get hold of you on the 5th try, you will forfeit the prize and we will choose a new winner.

6.2.7 We will not be responsible for any technical failures affecting your participation in the competition or if your entry has been left out from participation.

6.2.8 If a dispute arises, our decision will be final and binding on all aspects of the competition, and we will not discuss the matter further.

6.2.9 All costs or expenses relating to the prize that have not been mentioned here are excluded.

6.2.10 We will not be responsible for any delays in your taking up the prize.

6.2.11 We will not be responsible for any additional conditions that third parties impose.

6.2.12 We will give the prize directly to you and not to anyone else, and we will not replace it with cash.

6.2.13 We will not be liable for delays or failure to deliver any part of the prize resulting from acts beyond our reasonable control. We will let you know you as soon as reasonably possible if your prize is affected in this way.

6.2.14 We reserve the right to replace the prize at any time with another of similar commercial value.

7 General

7.1 All the information about the competition, including information that is published on any competition material, is part of these terms and conditions.

7.2 By entering the competition, you agree to be bound by these terms and conditions.

7.3 These terms and conditions are available on our website throughout the competition period.

7.4 If you win, we may ask you to consent in writing to endorsing, promoting and advertising any of our services, without payment. If may decline our request, you will still receive the prize.

7.5 By entering the competition, you acknowledge that your personal information needed for this competition will be shared with us and our agents, but only to the extent necessary for the competition. Your personal information will be used in line with South African consumer and data protection laws.

7.6 We may extend, shorten or cancel the competition immediately and without notifying you if it is permitted by law, if we must do so by law, or for reasons beyond our control. If this happens, you will give up any rights that you may have in terms of this competition and you will have no recourse against us or our agents, contractors or sponsors as a result of the extension, shortening or cancellation.

7.7 We or our directors, employees, agents or suppliers will not be responsible for any direct or indirect loss or damage resulting from your participation in the competition, or for any accident, injury, harm, damages, costs or death that you or any other person who participates in the prize sustains at any point during the fulfilment of the prize.

8 More information

For more information about the competition send an email to digitalcompetition@nedbank.co.za.