Ways to stay on top of your account
Get alerts on transactions
For added security we recommend you register for eNotes online. You'll get an SMS alert whenever money goes in or out of your account or when your balance is low.
Set up automatic payments
Never miss a payment. Easily set up debit orders or schedule payments on your Money app or Online Banking - to be paid automatically on the date you set.
Set daily limits and stay on budget
Set up your own limits on debit card purchases, ATM withdrawals or transfers. Increase or decrease your limits anytime on the Money app or Online Banking.
Learn how
Link your accounts
Get a single view of all your accounts from one place and transfer funds between your linked accounts. Link your accounts on the Money app or Online Banking.
Tips to stay on top of your money
Know your fees
Understanding your bank charges can help you find ways to reduce them. Take a look at our rates and fees online, which are updated every year to keep you on track. You can also chat to Enbi at anytime on the Money app or Online Banking if you need more details.
Find out more
Check your statements
It’s a good idea to look at your account statements every month to make sure they are correct. You can do so easily on the Money app and Online Banking - and if you spot any errors our agents are there to help you 24/7 on 0800 555 1111
Spend only what you have
To avoid a penalty fee for insufficient funds, we advise that you keep enough money in your account for debit orders and also check your bank balances before making an electronic payment.
Choose a Nedbank ATM
We recommend that you withdraw money at our ATMs. Other banks will charge you more when you use their ATMs.
Closing your account
If you want to close your account, visit a Nedbank branch with your ID or call us on 0800 555 111. Closing your account could be delayed if there are any transactions that must still be processed.
Keep your account active
Make sure that you always have access to your account by keeping it active.
Find out moreFraud awareness
Schemes and scams
Cybercrime
Banking safely
Report fraud on 0800 110 929 available 24/7
Report corrupt and unethical behaviour as well as human rights complaints
Corruption: Tip-offs Anonymous on 0800 000 909 or at nedbankgroup@tip-offs.com
Unethical behaviour as well as human rights complaints: talktotheethicso@nedbank.co.za or Tip-offs Anonymous on 0800 000 909 or at nedbankgroup@tip-offs.com
To report product or service-related complaints click here.
