How to get or renew your documents


You can apply for a permit or ID at your nearest Refugee Reception Office. Once issued, your asylum seeker permit will be valid for 6 months while your refugee permit is valid for 24 months.

Both documents can be extended on expiry until such a time that you are issued with a refugee ID.


See FAQ.


Things you need to know before you open an account

To qualify, you need to be 18 years or older and living in South Africa.

Your refugee or asylum seeker documents must be valid and up to date.

Your minimum monthly income must be at least R3 000 before tax.

Refugees and asylum seekers can open their account at a Nedbank branch only.

Remember to take any of the following with you

Your Section 22 asylum seeker permit
Your Section 24 refugee permit
Your valid refugee ID




Ready to join Nedbank?
Simply follow these three easy steps

Step 1

Step 2

Step 3

Step 1


Find your account

Explore and select from the accounts we have on offer for you.

Step 2

card icon

Check your paperwork

Make sure that your permit or ID is up to date and ready for submission.

Step 3

Bank branch

Go to a branch

Visit your nearest branch with your permit or ID to open your account.

Accounts you can apply for

Refugees and asylum seekers can open any of these accounts at their nearest branch:

Pay as you use banner
Cheque account

Pay only for what you use and nothing more with a Nedbank Pay-as-you-use account.

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Savvy Plus Gold
Cheque account

Save on fees. Get this money-smart account that takes care of your basic banking needs with the option to add more benefits when you need them.

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R115 p/m

Open your Nedbank account at your nearest branch.

Find a branch