- Value-adds and services
- Payment solutions
24/7 access at your fingertips
Enjoy anytime-anywhere access to your home loan from your phone or computer.
How to manage your home loan online
To access your home loan account, and all the benefits that come with our world-class digital banking service, simply log on to the Money app or Online Banking with your Nedbank ID, or register a profile on our Cellphone Banking platform.
Money app
You’ll love this safe and secure way to check or update your debit order information, download statements, request a settlement amount, etc. Get the Money app for full-service banking at your fingertips.
Learn more
Online Banking
Enjoy desktop convenience when viewing and downloading your home loan statements in any format that you prefer, as well as when managing your building loan or requesting a settlement or cancellation.
Go to Online Banking
Cellphone Banking
No data? No problem! Dial *120*001# from your cellphone to access a range of everyday-banking features. View and manage your account from anywhere – at any time.
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Settlement and cancellations
Settling your home loan is a huge financial achievement. We'd like to guide you through the legal processes involved once you have paid off your home loan and are selling your home.
Want a steady payment plan for your budget?
Set a fixed-interest rate for a specified period so that your interest rate will not change if the prime rate changes. A benefit of this is that even if the interest rate rises, the interest rate on your home loan will not change.
How-to guides
If you have a specific question with regard to your home loan, we have all the answers in our servicing portal.
Learn more about buying property
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We are here to support you – even through the tough times.
Debt assistance
Whether you need a short or a longer-term solution, our range of personalised solutions can give you some breathing space when you need it the most.
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Foreclosures
You could lose your home if it is sold because of missed payments. Let us help you during tough financial times to find the best solution for your needs.
Download guide
Debt counselling
Debt counselling can help you find the right path through a tough situation.
Learn more
Deceased estate
What you need to do when managing the estate of a loved one who has passed.
Learn more
Missed a payment?
If your home loan account is in arrears and you have received a letter that contains a Pay@ reference number, you can make payment at any of the following retail stores.
Participating retailers
- Flash Traders
- Pep
- Pick n Pay
- Massmart (Game, Makro, The Fruitspot, Builders, CBW, Jumbo Cash and Carry, Cambridge Food, and Shield)
- Shoprite Checkers (Shoprite, Checkers and Checkers Hyper)
- Ackermans
- Boxer
Simply give the teller the letter you received and they will help you in completing your payment.
Learn more about buying property
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Chat to Enbi - your 24/7 assistant
on the Money app or Online Banking
Get the Money app
For a secure and convenient way to manage your money, open an account, get a loan, or even buy gift and prepaid vouchers: get the Nedbank Money app.
Apply on the app Learn more
