Don’t have your Nedbank ID yet?
Nedbank ID single sign-on gives you full digital access to Nedbank’s banking and lifestyle products and services on the Money app or Online Banking.
Log in
Log in to Online Banking or another one of our secured services.
Bank how and when you choose to, with the low fees or extra benefits you want.
Shop online or instore and earn rewards for it, with up to 55 days interest-free credit.
Buy foreign banknotes, transfer funds or shop globally with a travel card.
Great interest rates, with great flexibility and access to your money when you need it.
Personalised interest rates for affordable loans from R2,000 to R300,000.
Loan up to 100% of the property value or up to 105% if you are a first-time home buyer.
Choose a plan for yourself, family or build your own cover to suit your needs.
Get cover for your car, building, house contents, valuables and more.
Cover your bond, credit card, overdraft, loan and car repayments.
Choose a plan for yourself, family or build your own cover to suit your needs.
Take the right steps to achieve your financial goals with expert financial planning.
Plan for everything you own and owe, so your estate is in order when you’re gone.
Accounts
-
Everyday banking Safety, convenience and rewards
-
Youth banking For under 16s, or under 25s
-
Accounts -
Digital wallet Your phone is your bank account
-
Private Wealth The globally integrated account
-
Goal saving Easy access to interest earned
Credit cards
Digital banking
Switch to Nedbank
Fraud awareness
Forex
Rewards
Accounts
-
On demand Money available at any time
-
In 24 hours Cash in your hand the next day
-
In 32 days Funds ready within a month
-
End of term Investments left until maturity
Investment services
Share trading
Personal loans
Home loans
Student loans
Overdrafts
Vehicle finance
Solar finance
Life cover
Funeral cover
Short term insurance
Credit Life
Travel insurance
Is your business covered?
Secure Investments
Financial planning
Estate, wills & trust services
Nedbank Private Wealth
Speak to a financial adviser
Blog
Talk to us
Find us
- Login & Register
- Online Banking
- Online Share Trading
- NetBank Business
- NedFleet
- Nedbank Greenbacks
- Nedgroup Investments
- Nedbank ID
- Bank
- Accounts
- Credit cards
- Digital banking
- Switch to Nedbank
- Fraud awareness
- Forex
- Rewards
- Explore Bank
- Accounts
- Everyday banking
- Youth banking
- Accounts
- Digital wallet
- Private Wealth
- Goal saving
- See all accounts
- Get help choosing
- Family Banking
- Refugees and asylum seekers
- FAQ
- How-to guides
- Everyday banking
- MiGoals Premium
- MiGoals Plus
- MiGoals
- Discontinued accounts
- Youth banking
- Nedbank4Me
- Digital wallet
- MobiMoney
- Private Wealth
- Private Wealth Bundle
- Goal saving
- MyPocket
- American Express
- Amex Gold
- Amex Platinum
- Digital banking
- Switch to Nedbank
- Fraud awareness
- Forex
- Send and receive
- Rewards
- Save & Invest
- Accounts
- Investment services
- Share trading
- Explore Save & Invest
- On demand
- Club
- Money Market
- Stokvel
- In 24 hours
- JustInvest
- PlatinumInvest
- Tax-free Savings
- MoneyTrader
- EasyAccess Fixed Deposit
- PrimeSelect
- In 32 days
- Electronic 32Day Notice
- 32Day Notice
- End of term
- Tax-free Fixed Deposit
- Electronic Fixed Deposit
- Electronic Optimum Plus
- Platinum Fixed Deposit
- Fixed Deposit
- OptimumPlus
- Investment services
- Share trading
- Borrow
- Personal loans
- Home loans
- Student loans
- Overdrafts
- Vehicle finance
- Solar finance
- Explore Borrow
- Personal loans
- Consolidation loan
- Secondhand car loan
- Home improvement loan
- Exclusive short-term loan offers
- Explore loans
- FAQ
- How to guides
- Consolidation loan
- Secondhand car loan
- Home improvement loan
- Exclusive short-term loan offers
- Home loans
- Building loan
- Switching home loan
- Repossessed properties
- Start your home buying journey
- Solar-energy Finance
- Earn R29,600 p/m or less? See offer
- HomeVision extra funds
- Home-buying Toolkit
- Managing your home loan
- Explore home loans
- FAQ
- How to guides
- Track application
- Building loan
- Switching home loan
- Repossessed properties
- Start your home buying journey
- Solar-energy Finance
- Earn R29,600 p/m or less? See offer
- HomeVision extra funds
- Home-buying Toolkit
- Managing your home loan
- Student loans
- Explore student loans
- Overdrafts
- Vehicle finance
- Solar finance
- Insure
- Life cover
- Funeral cover
- Short term insurance
- Credit Life
- Travel insurance
- Is your business covered?
- Secure Investments
- Explore Insure
- Life cover
- Get a call back
- Explore MyCover life
- Funeral cover
- Individual R10,000
- Individual R30,000
- Family Cover
- Build your own cover
- Get a call back
- Explore MyCover Funeral
- Individual R10,000
- Individual R30,000
- Family Cover
- Build your own cover
- Short term insurance
- Vehicle insurance
- Building insurance
- House contents insurance
- Valuables insurance
- Get a call back
- Explore MyCover short term insurance
- Vehicle insurance
- Building insurance
- House contents insurance
- Valuables insurance
- Credit Life
- Home loan credit life
- MFC Vehicle Finance Assurance
- Overdraft Assurance
- Balance Protection Plan
- Personal loan Assurance
- Get a call back
- Explore credit life
- Home loan credit life
- MFC Vehicle Finance Assurance
- Overdraft Assurance
- Balance Protection Plan
- Personal loan Assurance
- Travel insurance
- Is your business covered?
- Secure Investments
- Guaranteed Growth Plan
- Guaranteed Income Plan
- Get a call back
- Explore MyCover Funeral
- Guaranteed Growth Plan
- Guaranteed Income Plan
- Plan
- Financial planning
- Estate, wills & trust services
- Nedbank Private Wealth
- Speak to a financial adviser
- Explore Plan
- Financial planning
- Investment planning
- Insurance planning
- Give
- Retirement planning
- Investment planning
- Insurance planning
- Give
- Retirement planning
- Estate, wills & trust services
- Will drafting
- Ensure your estate is managed by an executor | Nedbank
- Trust services
- Financial accounting
- Tax services
- Leave the admin of your estate to us, and not to your loved ones | Nedbank
- Will drafting
- Ensure your estate is managed by an executor | Nedbank
- Trust services
- Financial accounting
- Tax services
- Leave the admin of your estate to us, and not to your loved ones | Nedbank
- Nedbank Private Wealth
- Speak to a financial adviser
- Learn
- Blog
- Explore Learn
- Blog
- Contact us
- Talk to us
- Find us
- Explore Contact us
- Talk to us
- Find us
The comprehensive phishing-spotter’s guide
The comprehensive phishing-spotter’s guide
Staff writer
Posted 03/04/2023 Updated 22/05/2023 2 mins
Cybercrime is a constant threat, which means you can never let your guard down.
Have you ever had that sinking feeling after hitting the send button that maybe you’ve been scammed? Suddenly, the warning signs you should have noticed seem clear as day, and you’re worried that you’ve lost some money to wily criminals.
The SA Banking Risk Information Centre reports that online banking and mobile banking fraud cost consumers about R185 million in 2020. Mobile banking app fraud alone, amounting to R45 million, increased by more than 30% compared to the previous year.
The threat is real, and the best way to protect yourself against scammers is to know what to look for, so you can avoid their criminal schemes. These digital threats usually start with what is known as a phishing attack – fraudsters trying get you to reveal details like your bank card PIN, online banking password or other vital information.
Before we get to avoiding scams, though, here’s what to do if you suspect you’ve fallen for a phishing attack:
1. Jot down the details
While it’s still fresh in your mind, write down as many details of the incident as you can remember. Important details to record include usernames, account numbers or passwords that you may have shared.
2. Take corrective action
Immediately change your passwords on all affected accounts and services. Get into the habit of creating unique passwords for each account so that the damage from any future hacks is limited.
3. Double your protection
One technique to reduce your exposure to phishing attacks and financial scams is to enable multifactor authentication (also known as two-step verification) for every account you can. This means you’ll have to enter a one-time password that’s sent to your phone or email address before any transactions are authorised.
It’s best to download and install updates regularly to improve your level of protection
4. Alert affected parties
You need to tell the IT support team at your work or school, if this attack affects your work or school accounts or devices. And if you shared crucial banking information, immediately contact our fraud department on 0800 110 929.
5. Report the crime
If you’ve lost money or been the victim of identity theft, it’s best to report this to the police. All the details you jotted down in the first step will come in very handy for this process.
And in future ...
The best way to protect yourself against scheming criminal syndicates is to know what to look out for. Here are 3 top defensive tools against them:
1. Trust nobody
Use your common sense when asked to share sensitive information. That means not simply clicking on links that you’re told will take you to the desired site or app. Also, if the deal you’re being offered sounds too good to be true, it probably is.
If the message is littered with spelling and grammar mistakes, then it probably isn’t from a reputable company.
The best way to avoid falling for their schemes is to check the link that you’re being directed to. It should show if you hover your mouse over the link, but remember that it’s best not to click on links or buttons in emails and messages you receive.
Another way to avoid spoof sites is to type the link into a browser and go directly to the legitimate website – it’s easy for scammers to hide the actual destination of the links, taking you to their site instead of the legitimate one.
Lastly, avoid opening attachments in messages from suspicious or unknown senders. Word, Excel, PowerPoint, and PDF attachments are especially popular for sending malicious files.
2. Don’t panic
A key tactic used in phishing scams is to create a sense of urgency in the hope that you won’t check the true identity of the sender or the message. They know it’s easy to get you to panic if they create a false emergency that can only be ‘fixed’ if you ‘confirm’ identifying information.
If you do hear from your bank or any other service provider requesting vital information about you, rather call them directly instead of responding to what may look like a legitimate email or message.
3. Keep your software up to date
Perhaps the first step you should take to protect yourself is to make sure your software and operating systems are up to date on all your computers and devices – and that’s especially true regarding your anti-virus or anti-malware programs.
Software companies are continuously fixing vulnerabilities in their systems and sending out updates, so it’s best to download and install updates regularly to improve your level of protection.
You can also read more about the tricks criminals use, the cybercrime techniques they employ, and how to bank safely.