Don’t have your Nedbank ID yet?
Nedbank ID single sign-on gives you full digital access to Nedbank’s banking and lifestyle products and services on the Money app or Online Banking.
Log in
Log in to Online Banking or another one of our secured services.
You are covered for
Fire, lightning and explosions.
Storms, wind, water, floods, hail and snow.
Theft or attempted theft.
Extra benefits
Up to 20% off on your premiums.
Cashback after 3 claim-free years.
Drive-me-home services to get you and your car home safely after a night out.
Pick-me-up service to pick you up and take you where you need to be.
Legal services – Advice, consultation and drafting of legal documents.
24-hour helpline for trauma and assault.
Home assist services for emergency household repairs.
Round-the-clock helpline for emergency household repairs.
What is covered
Fire, lightning and explosions, storms, wind, water, floods, hail and snow.
Burglary, theft or attempted theft and malicious damage due to forcible entry into your home.
Earthquakes, mining-related earth tremors, subsidence and landslip.
Impact to structures by vehicles, aircraft or aerial devices or falling objects.
What is not covered
Loss or damage caused by or related to demolition, alteration, construction, cleaning, renovation, repair, restoration, or similar processes.
Loss, damage, or breakage covered by a guarantee or a service or purchase agreement.
Chipping, denting, scratches, disfiguration, or discolouration.
Defective design and installation.
See terms and conditions for full list of exclusions.
Simple, fast claims process.
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1
Log your claim
Call 0861 262 636 or submit your claim.
2
Submit documents
Complete the claim form emailed to you and send it back to nedbankclaimsdesk@tihsa.co.za with all the required documents.
3
Leave the rest to us
We will assess your claim and let you know if we need anything else. If the claim is valid, we will process it.