Bank
Save & Invest
Borrow
Insure
Plan
Nedbank Connect
Help Centre
Get in touch
Find us
Manage your money
Accounts

Bank your way with low fees and extra benefits.
Credit cards

Enjoy 55 days’ interest free credit and other benefits.
Greenbacks

More rewards at every level as you spend and invest.
Digital banking

Bank on any device, from anywhere at anytime.
Switch to Nedbank

Move your salary and debit orders over easily.
Fraud awareness

Protect yourself against the latest schemes and scams.
Forex

Buy foreign banknotes, transfer funds or shop globally with a travel card.
Explore Bank
Grow your money
Accounts

Great interest rates and easy access to your money.
Share trading

All-in-one online trading or broker assistance.
Secure investments

Guaranteed income and growth plans for future income.
Investment services

Local and international wealth management solutions.

Explore Save & Invest
Achieve your goals
Personal loans

Affordable loans and interest rates from R2k to R400k.
Home loans

Buy or build your home with up to 109% financing to cover bond and transfer costs.
Student loans

Nedbank offers full or part-time loans to students.
Overdrafts

Instant access to credit when you need it.
Revolving credit

Get ongoing access to credit and borrow as needed.
Vehicle finance

Easily apply for MFC vehicle finance in 5 steps.
Solar finance

Secure an affordable energy solution when in need.
Debt assistance

Debt management support when you need it the most.
Explore Borrow
Protect what you love
How to claim

Life cover

Secure your family’s future with up to R2million.
Funeral cover

Cover for you and your family in the event of death.
Short-term insurance

Car, building, house contents, valuables and more.
Credit Life

Bond, credit card, overdraft, loan and car repayments.
Travel insurance

Global travel insurance with 24-hr emergency assist.
Business cover

We have cover for small, medium or large businesses.
Secure investments

Guaranteed income and growth plans for future income.
Explore Insure
Plan your wealth
Financial planning

Achieve your financial goals with expert planning.
Estate, wills & trust services

We’ll help manage your assets, debts and estate planning.
Speak to a financial adviser

Our experts are ready to assist when you need them.
Explore Plan
Stay connected for less
Refer A Friend

Rewards and benefits

Unlimited voice calls, free airtime rewards, easy roaming and more. Get connected.
See prepaid bundles

Need data, voice, social, or roaming bundles on your own terms? We've got you.
Check roaming coverage

No surprises! If you're travelling, you can go ahead and check your global Nedbank Connect coverage right here.

Frequently asked questions

New mobile network, new possibilities. Find the answers to the questions you may be asking yourself.

Explore Nedbank Connect
We're at your service
Check NedFinHealth score

Get personalised tips and guides on ways to improve your financial wellness, brought to you by NedFinHealth.
Verify payments

Chat to Enbi

Your 24/7 digital banking assistant for anytime-anywhere convenience.
Contact us

We’re here to answer your questions and resolve any query.
Find a branch

Find your nearest branch, ATM or currency exchange service.
Read our blog

Let our experts guide you on any financial matter.
FAQs

Explore Help Centre
Back
Bank

Accounts

Bank your way with low fees and extra benefits.

Credit cards

Enjoy 55 days’ interest free credit and other benefits.

Greenbacks

More rewards at every level as you spend and invest.

Digital banking

Bank on any device, from anywhere at anytime.

Switch to Nedbank

Move your salary and debit orders over easily.

Fraud awareness

Protect yourself against the latest schemes and scams.

Forex

Buy foreign banknotes, transfer funds or shop globally with a travel card.
Back
Save & Invest

Accounts

Great interest rates and easy access to your money.

Share trading

All-in-one online trading or broker assistance.

Secure investments

Guaranteed income and growth plans for future income.

Investment services

Local and international wealth management solutions.
Back
Borrow

Personal loans

Affordable loans and interest rates from R2k to R400k.

Home loans

Buy or build your home with up to 109% financing to cover bond and transfer costs.

Student loans

Nedbank offers full or part-time loans to students.

Overdrafts

Instant access to credit when you need it.

Revolving credit

Get ongoing access to credit and borrow as needed.

Vehicle finance

Easily apply for MFC vehicle finance in 5 steps.

Solar finance

Secure an affordable energy solution when in need.

Debt assistance

Debt management support when you need it the most.
Back
Insure

How to claim

Life cover

Secure your family’s future with up to R2million.

Funeral cover

Cover for you and your family in the event of death.

Short-term insurance

Car, building, house contents, valuables and more.

Credit Life

Bond, credit card, overdraft, loan and car repayments.

Travel insurance

Global travel insurance with 24-hr emergency assist.

Business cover

We have cover for small, medium or large businesses.

Secure investments

Guaranteed income and growth plans for future income.
Back
Plan

Financial planning

Achieve your financial goals with expert planning.

Estate, wills & trust services

We’ll help manage your assets, debts and estate planning.

Speak to a financial adviser

Our experts are ready to assist when you need them.
Back
Nedbank Connect

Refer A Friend

Rewards and benefits

Unlimited voice calls, free airtime rewards, easy roaming and more. Get connected.

See prepaid bundles

Need data, voice, social, or roaming bundles on your own terms? We've got you.

Check roaming coverage

No surprises! If you're travelling, you can go ahead and check your global Nedbank Connect coverage right here.

Frequently asked questions

New mobile network, new possibilities. Find the answers to the questions you may be asking yourself.
Back
Help Centre

Check NedFinHealth score

Get personalised tips and guides on ways to improve your financial wellness, brought to you by NedFinHealth.

Verify payments

Chat to Enbi

Your 24/7 digital banking assistant for anytime-anywhere convenience.

Contact us

We’re here to answer your questions and resolve any query.

Find a branch

Find your nearest branch, ATM or currency exchange service.

Read our blog

Let our experts guide you on any financial matter.

FAQs

Back
  • Resume application
  • Switch to Nedbank
  • Fraud awareness
  • Travel
  • Forex rates | Nedbank
  • Send and receive international payments
  • Share trading
  • Guaranteed Income Plan
  • Guaranteed Growth Plan
  • Call me back
  • Investment services
  • Loan consolidation
  • Personal loans
  • Home improvement loan
  • How to see short-term offers
  • Overdrafts
  • Revolving credit
  • Vehicle finance
  • Solar finance
  • Flexible payment plans for loans and credit | Nedbank
  • Consolidate all your debts into a simple loan
  • Short-term payment relief | Nedbank
  • Take charge and restructure your finances | Nedbank
  • Assisted-sales solutions for homes and vehicles | Nedbank
  • Understanding how repo rate works | Nedbank
  • We have payment solutions to get you back on track
  • How to claim
  • Funeral cover
  • Individual R30,000
  • Family Cover
  • Build your own cover
  • Building insurance
  • House contents insurance
  • Valuables insurance
  • Alternative energy insurance
  • Legal expenses | Nedbank Insurance
  • Building insurance
  • Home loan credit life
  • MFC Vehicle Finance Assurance
  • Overdraft Assurance
  • Balance Protection Plan
  • Personal loan Assurance
  • Travel insurance
  • Business cover
  • Guaranteed Growth Income Plan
  • Guaranteed Growth Plan
  • Investment planning
  • Insurance planning
  • Retirement planning
  • Will drafting
  • Ensure your estate is managed by an executor | Nedbank
  • Trust services
  • Financial accounting
  • Tax services
  • Leave the admin of your estate to us, and not to your loved ones | Nedbank
  • Speak to a financial adviser
  • Refer A Friend
  • Rewards and benefits
  • See prepaid bundles
  • Check roaming coverage
  • Frequently asked questions
  • Check NedFinHealth score
  • Verify payments
  • Chat to Enbi
  • Contact us
  • Find a branch
  • Yes, you can start saving for retirement in your 20s
  • Everything you need to know about student loans
  • Can gaming make your kid a budding financial expert?
  • Airline inconveniences: Can you get compensation?
  • Need to travel urgently? A personal loan could
  • FAQs

This solution covers your solar energy system, including inverters, batteries, panels and related components – whether installed on owned or rented property. 

Payouts are subject to valid claims for the insured events detailed in your policy documents.

Alternative energy insurance covers you for loss or damage caused by fire and lightning, explosions and power surges, weather events like storms, floods, hail or snow, earthquakes, landslips or mining-related earth tremors, theft following forcible entry or malicious damage, and impact by vehicles, aerial devices or other falling objects. 

Your policy schedule will confirm your exact cover, so it is worth taking a moment to review it.

Like all insurance policies, there are exclusions to note. These include demolition, construction, cleaning, renovation or repairs; rot, decay, mildew, fungus, mould, vermin or insect infestation; chips, dents, scratches or discoloration; gradual depreciation or wear and tear; losses covered by a guarantee or service agreement; and the cost to repair defective design or installation. 

Taking a moment to understand what is not covered can help you avoid unexpected outcomes later.

To get an estimate of your premium, you should have details of the system components, replacement value, installation certificates, protection features and address details available. Having these details ready can help make the quoting process quicker and ensure your quotation is as accurate as possible.

Your cover amount should represent the full replacement value of your system. It is important to review your policy whenever changes or upgrades are made so that your cover keeps pace with replacement costs. Reviewing your system value whenever you make upgrades can help ensure your cover remains appropriate.

If the amount needed to repair or replace the system is more than the insured amount, you may be underinsured and will need to pay the shortfall yourself. Reviewing your system value whenever you make upgrades can help you avoid unexpected shortfalls at claim stage.

Yes. The system must be installed by a competent registered service provider and supported by an electrical certificate of compliance. Keeping your certificates and maintenance records on hand can help speed up the claims process if something goes wrong.

Not necessarily. Although alternative energy insurance is often linked to building insurance, you can still take up this cover even if you do not own the building or have building insurance. If you are unsure whether your system should be insured under building cover or separately, speak to us so we can help you choose the most suitable option.

Yes. You can insure a system that you do not own, lease or rent provided that you have a financial interest in it.

Yes. Discounts of up to 20% may apply depending on which other Nedbank Insurance solutions you have.

Premiums can be paid monthly or annually via EFT or debit order. Using a debit order can help ensure payments are made on time so your cover remains active.

From our blog

See more

Making better money choices saves on bank fees

Surviving rising prices gets easier when you cut out unnecessary banking costs.

Staff writer

Published 29 Oct 2025 in nedbank:blog/banking

Read
3 mins
card icon

Making better money choices saves on bank fees

Surviving rising prices gets easier when you cut out unnecessary banking costs.

Staff writer

Published 29 Oct 2025

Read
3 mins

Prevent digital fraud with these 4 easy habits

Here are 4 of the most effective precautions to take to boost your cybersecurity.

Staff writer

Published 22 May 2023 in nedbank:blog/banking

Read
3 mins
card icon

Prevent digital fraud with these 4 easy habits

Here are 4 of the most effective precautions to take to boost your cybersecurity.

Staff writer

Published 22 May 2023

Read
3 mins

4 good money habits to start with your first salary

Financial freedom is a lifelong journey that starts when you get your first job.

Staff writer

Published 02 Nov 2023 in nedbank:blog/banking

Read
3 mins
card icon

4 good money habits to start with your first salary

Financial freedom is a lifelong journey that starts when you get your first job.

Staff writer

Published 02 Nov 2023

Read
3 mins

I’ve been the victim of fraud – now what?

4 steps can be the difference between losing your money and getting some of it back.

Staff writer

Published 14 Jul 2023 in nedbank:blog/banking

Read
2 mins
card icon

I’ve been the victim of fraud – now what?

4 steps can be the difference between losing your money and getting some of it back.

Staff writer

Published 14 Jul 2023

Read
2 mins

5 tips for teaching your children about money

Educating your kids lays a solid foundation for a life of financial security.

Staff writer

Published 17 Apr 2024 in nedbank:blog/banking

Read
3 mins
card icon

5 tips for teaching your children about money

Educating your kids lays a solid foundation for a life of financial security.

Staff writer

Published 17 Apr 2024

Read
3 mins

6 perks your cheque or credit card gives you

With all the safety, convenience and benefits of cards, cash is no longer king.

Staff writer

Published 24 Jan 2025 in nedbank:blog/banking

Read
3 mins
card icon

6 perks your cheque or credit card gives you

With all the safety, convenience and benefits of cards, cash is no longer king.

Staff writer

Published 24 Jan 2025

Read
3 mins

Notify us immediately if any changes or upgrades are made to your alternative energy system. This helps keep your insured value accurate and up to date. Letting us know as soon as changes are made helps ensure your cover keeps pace with your system value.

If your system is moved to another property, contact Nedbank Insurance so that the new risk details can be assessed and your policy updated if required. Letting us know before the move takes place can help avoid gaps in cover.

Following a valid claim, this cover may compensate you for local authority compliance costs, professional fees, debris removal and costs incurred to limit further damage.

Like most insurance solutions, this policy is designed to cover sudden and unexpected events. Regular inspections and maintenance can help reduce the likelihood of these issues developing over time.

Ensure your system is properly installed and certified, your insured value is up to date and policy conditions are met. Reviewing these requirements regularly can help ensure you are prepared if you ever need to claim.

They may. Changes to the value, size or risk profile of the system could impact your premium and cover terms. Keeping us informed of changes helps ensure your premium and cover accurately reflect your system.

Call 0800 333 111, email insurance@nedbank.co.za or chat to Enbi via the Money app or Nedbank website.

From our blog

See more

3 strategies to pay off your credit card debt

Properly managed credit is a tool you can use to make the most of your finances.

Staff writer

Published 15 Aug 2023 in nedbank:blog/debt

Read
3 mins
card icon

3 strategies to pay off your credit card debt

Properly managed credit is a tool you can use to make the most of your finances.

Staff writer

Published 15 Aug 2023

Read
3 mins

4 times it makes sense to pay with your credit card

Impulse buys don’t work when you’re under financial pressure.

Staff writer

Published 23 Jan 2025 in nedbank:blog/credit-cards

Read
3 mins
card icon

4 times it makes sense to pay with your credit card

Impulse buys don’t work when you’re under financial pressure.

Staff writer

Published 23 Jan 2025

Read
3 mins

5 costly credit card mistakes

Your credit card makes life so much easier, but don’t fall into these traps.

Staff writer

Published 13 Feb 2023 in nedbank:blog/credit-cards

Read
3 mins
card icon

5 costly credit card mistakes

Your credit card makes life so much easier, but don’t fall into these traps.

Staff writer

Published 13 Feb 2023

Read
3 mins

5 reasons you shouldn’t draw cash on your credit card

Sometimes it can be tempting. Here’s why it’s a bad idea.

Staff writer

Published 28 Jun 2023 in nedbank:blog/credit-cards

Read
2 mins
card icon

5 reasons you shouldn’t draw cash on your credit card

Sometimes it can be tempting. Here’s why it’s a bad idea.

Staff writer

Published 28 Jun 2023

Read
2 mins

5 steps to applying for your first home loan

Get a home loan of up to 109% for your bond and legal costs on your first home.

Staff writer

Published 08 Jan 2026 in nedbank:blog/property

Read
2 mins
card icon

5 steps to applying for your first home loan

Get a home loan of up to 109% for your bond and legal costs on your first home.

Staff writer

Published 08 Jan 2026

Read
2 mins

6 perks your cheque or credit card gives you

With all the safety, convenience and benefits of cards, cash is no longer king.

Staff writer

Published 24 Jan 2025 in nedbank:blog/banking

Read
3 mins
card icon

6 perks your cheque or credit card gives you

With all the safety, convenience and benefits of cards, cash is no longer king.

Staff writer

Published 24 Jan 2025

Read
3 mins

Your policy is reviewed, usually annually, to confirm whether it continues and under what terms. Take a few minutes to review your policy details at renewal to ensure your cover still meets your needs.

Your premium may change because of claims history, changes in your risk profile or changes to your system value and specifications. Reviewing these factors regularly can help you better understand premium changes over time.

Yes. Renewal is a good opportunity to review recent upgrades or changes and update your cover accordingly.

Yes. An annual review helps ensure your cover keeps pace with changing replacement costs.

You may be underinsured, which could affect your claim payout and leave you with additional costs to pay out of pocket. A quick review each year can help you avoid this additional financial strain.

Yes. You may qualify for a cashback bonus after three claim-free years.

From our blog

See more

2-pot retirement system: Updates and guidance

Many people are using their retirement savings to pay off short-term debt.

James Sey

Published 21 May 2026 in nedbank:blog/planning

Read
3 mins
card icon

2-pot retirement system: Updates and guidance

Many people are using their retirement savings to pay off short-term debt.

James Sey

Published 21 May 2026

Read
3 mins

The 2-pot retirement system: Top FAQs

Here’s a quick reference guide to the 2-pot retirement system.

Staff writer

Published 10 Mar 2025 in nedbank:blog/planning

Read
2 mins
card icon

The 2-pot retirement system: Top FAQs

Here’s a quick reference guide to the 2-pot retirement system.

Staff writer

Published 10 Mar 2025

Read
2 mins

3 easy ways you can invest offshore

Use unit trusts, RAs and tax-free accounts to build an offshore investment portfolio.

Staff writer

Published 27 Nov 2023 in nedbank:blog/investing

Read
5 mins
card icon

3 easy ways you can invest offshore

Use unit trusts, RAs and tax-free accounts to build an offshore investment portfolio.

Staff writer

Published 27 Nov 2023

Read
5 mins

3 investment questions to ask your relationship banker

A Private Clients banker can help you build and manage your investment portfolio.

Staff writer

Published 13 Feb 2023 in nedbank:blog/professionals

Read
3 mins
card icon

3 investment questions to ask your relationship banker

A Private Clients banker can help you build and manage your investment portfolio.

Staff writer

Published 13 Feb 2023

Read
3 mins

3 ways to pay school fees upfront and save

Paying in advance may get you a discount, but the saving needs to be worth it.

Staff writer

Published 03 Nov 2025 in nedbank:blog/saving

Read
3 mins
card icon

3 ways to pay school fees upfront and save

Paying in advance may get you a discount, but the saving needs to be worth it.

Staff writer

Published 03 Nov 2025

Read
3 mins

2026: Top economic and investment trends to watch

What trends will shape the South African economy and affect your business this year?

James Sey

Published 07 Apr 2026 in nedbank:blog/investing

Read
3 mins
card icon

2026: Top economic and investment trends to watch

What trends will shape the South African economy and affect your business this year?

James Sey

Published 07 Apr 2026

Read
3 mins

Request a cancellation form from clientservices@nedbankinsurance.co.za, complete it and submit the required supporting documents. Before cancelling, speak to us about available alternatives that may help you maintain protection while meeting your budget needs.

You will receive confirmation of the cancellation date and no claims will be payable after cover has ended.

Refunds may apply during the cooling-off period if no claim has been made. Understanding how cancellation affects premiums and refunds can help you make an informed decision.

Yes. At least one month's notice is required when cancelling more than 31 days after policy inception.

Yes. You have a 14-day cooling-off period in which to cancel and receive a refund, provided that no claims have been submitted.

Your cover may lapse if premiums are not paid. If you are struggling to keep up with premiums, contact us before missing a payment so we can discuss available options.

Cover may be cancelled if incorrect information is provided, fraudulent behaviour occurs, policy terms are not complied with or premiums are not paid.

From our blog

See more

Only in South Africa: 6 unique travel destinations

These must-see travel gems draw tourists to South Africa from around the globe.

Staff writer

Published 05 May 2025 in nedbank:blog/greenbacks

Read
5 mins
card icon

Only in South Africa: 6 unique travel destinations

These must-see travel gems draw tourists to South Africa from around the globe.

Staff writer

Published 05 May 2025

Read
5 mins

A selection of great South African music festivals

If you enjoy music and the outdoors, check out SA's music festival circuit.

Staff writer

Published 19 Sep 2025 in nedbank:blog/greenbacks

Read
5 mins
card icon

A selection of great South African music festivals

If you enjoy music and the outdoors, check out SA's music festival circuit.

Staff writer

Published 19 Sep 2025

Read
5 mins

How to boost your emergency savings with Greenbacks

Use the Structured Saver package to save in different investment accounts.

Staff writer

Published 30 Oct 2025 in nedbank:blog/greenbacks

Read
4 mins
card icon

How to boost your emergency savings with Greenbacks

Use the Structured Saver package to save in different investment accounts.

Staff writer

Published 30 Oct 2025

Read
4 mins

Unlock business rewards with Greenbacks

Take advantage of our rewards programme for your business.

Staff writer

Published 23 Jan 2025 in nedbank:blog/greenbacks

Read
3 mins
card icon

Unlock business rewards with Greenbacks

Take advantage of our rewards programme for your business.

Staff writer

Published 23 Jan 2025

Read
3 mins

Greenbacks updated: New levels boost rewards!

We've given Greenbacks a makeover. Now you can earn more rewards by reaching set goals.

Bianca Chetty

Published 20 Mar 2026 in nedbank:blog/greenbacks

Read
5 mins
card icon

Greenbacks updated: New levels boost rewards!

We've given Greenbacks a makeover. Now you can earn more rewards by reaching set goals.

Bianca Chetty

Published 20 Mar 2026

Read
5 mins

Make your Greenbacks work harder for you

Earning Greenbacks is easy, but redeeming them is even easier!

Staff writer

Published 25 Jun 2025 in nedbank:blog/greenbacks

Read
4 mins
card icon

Make your Greenbacks work harder for you

Earning Greenbacks is easy, but redeeming them is even easier!

Staff writer

Published 25 Jun 2025

Read
4 mins